22Chapter 2 System Overview

WAN failover allows calls that experience issues using the WAN link to continue over the soft modem or LAN or ISDN.

Software upgrade

The target time for an upgrade from BCM50 1.0 is 45 minutes. The upgrade with BCM50 and Element Manager supports remote and scheduled upgrades. This new capacity is significant for partners and administrators to save on installation costs and business impacts.

SRG50

BCM50 1.0 required a patch and a keycode upgrade for SRG50. BCM50 2.0 eliminates this patch for SRG50.

The SRG50 functionality for BCM50:

supports the BCM50b model

supports SRG keycode without an interim patch

expands survivable IP clients to 80

supports SIP trunking

expands IP client support to include:

2033 IP Conference Phone

IP KEM

Next Generation 1100 Series phones (IP Phone 1140E, IP Phone 1120E)

WLAN 2212 Support

2050 Soft Phone

MVC 2050

ISDN BRI dial-up support

The BCM50 requires a data layer over the channelized ISDN for remote management dial-up over BRI. Remote management over BRI is supported both over the integrated BRI CDC or BRI MBM configured for ISDN support. All on-demand and scheduled management tasks, are such as CDR collection, backup and restore, software updates, and log collection, are supported.

NCM support for BCM50

NCM support for BCM50 is delivered as a cartridge release similar to BCM50 1.0 and BCM 4.0. The product is branded NCM 3.6 Release Pack 3 (NCM 3.6 RP3) and is delivered to new customers through a new CD that includes both the NCM 3.6 server and the NCM 3.6 RP3 cartridge software. The server level remains at 3.6. See “Network Configuration Manager (NCM)” on page 37 for more information.

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Nortel Networks BCM50 2.0 manual Software upgrade, Isdn BRI dial-up support, NCM support for BCM50

BCM50 2.0 specifications

Nortel Networks BCM50 2.0 is a versatile and compact communication solution designed for small to mid-sized businesses. It delivers a mixture of traditional and digital telephony capabilities combined with advanced data technologies. This unified platform enables seamless communication, enhancing productivity while ensuring cost-effectiveness.

One of the standout features of the BCM50 is its robust call handling capabilities. With support for up to 50 users, it can efficiently manage calls and provide features such as voicemail, automated attendants, and call routing. This not only simplifies daily operations but also improves customer service by reducing wait times and enhancing call quality.

Incorporating Voice over IP (VoIP) technology, the BCM50 allows businesses to leverage the internet for voice communications. This not only decreases communication costs but also enables scalability, as adding new users and services can be done with minimal physical infrastructure changes. The built-in IP telephony ensures high-quality voice performance and reliability.

The system's diverse connectivity options are another highlight. It supports both traditional telephone lines and modern SIP trunking services. This flexibility allows businesses to choose the best communication channels, maximizing efficiency and minimizing overhead expenses. The BCM50 also offers integrated telephony features, ensuring that businesses can seamlessly transition between different modes of communication without any disruption.

Nortel's BCM50 comes pre-loaded with a variety of applications for collaboration and productivity enhancement. Features like conferencing, presence management, and mobile integration cater to the needs of today’s dynamic work environments. These applications not only foster collaboration among employees but also facilitate remote work, making it easier for teams to stay connected no matter their location.

The BCM50 is equipped with user-friendly interfaces that streamline configuration and management. Administrators can easily manage voicemail, user settings, and system configurations through an intuitive web portal. This accessibility reduces the burden on IT resources, allowing businesses to focus on core operations rather than technical support.

Durability and security are also critical characteristics of the BCM50. Built on Nortel's reliable platform, this communication system ensures a high level of performance even in challenging conditions. Additionally, security features like encryption and secure access protocols safeguard sensitive business communications, making the BCM50 a trusted choice for organizations prioritizing data protection.

In summary, Nortel Networks BCM50 2.0 stands out as a comprehensive communication solution for small to mid-sized businesses. Its combination of traditional and VoIP technologies, flexible connectivity options, user-friendly management, and strong security measures make it an ideal choice for organizations looking to enhance their communication capabilities. Whether for improving customer service or optimizing internal collaboration, the BCM50 provides the tools businesses need to thrive in a competitive landscape.