36Chapter 2 System Overview

•Fault management for viewing BCM50 alarms. You can set which alarms are displayed in the Element Manager alarm browser and which alarms trigger an SNMP trap.

•Log management for off-box transfer of logs, including component logs and administrator logs such as alarm log, security log, configuration change log, and system log.

•Software management tools for software updates (for example, for corrective software) and software upgrades.

•Backup and restore. You can schedule configuration backups or application backups. An application backup includes data generated through the day-to-day use of the on-box applications as well as the configuration data. A scheduled backup provides the ability to routinely perform a backup, which can be kept on the BCM50 hard drive or transferred to an off-box destination such as network folder, FTP server, or locally attached USB storage device.

For backup and restore, software management, and log management, a flexible set of source and destinations is supported along with protocols to access them. For example, you can save backups from the BCM50 to either the USB port, the Element Manager client PC (on-demand only), a shared drive available on the network, or a remote FTP server.

Software updates

To ensure that BCM50 maintenance costs are low, even in an environment of security and corrective content updates, the BCM50 handles software updates as follows:

•You can download software updates to the BCM50, either on-demand or according to a schedule, from a USB port, a shared network drive, a remote FTP server, or a client PC.

•Update software is automatically checked against the BCM50 software history and validated before it is transferred.

•You can schedule the application of the software update separately. For example, you can schedule a download for Tuesday night, but the application can be scheduled for Friday at 2 a.m.

•You can program multiple software-update packages to be applied at the same time.

•One software-update package may include updates for multiple software components. While many software updates do not require a system reboot, some software components require a reboot for the update to take effect. No more than one system reboot is required if one or more of the software components being updated by the software-update package require a reboot.

•Software upgrades are handled in the same way and use the same tool as software updates.

•You can set up the entire software-update process for hands-off operation if the software content can either be downloaded remotely or sent out and installed from the USB port.

Keycodes

The BCM keycode structure has been redesigned with these capabilities:

•One keycode validates all feature entitlements, which simplifies installation.

•You can apply keycodes in a number of ways:

— through Element Manager

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Nortel Networks BCM50 2.0 manual Keycodes, Software updates
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BCM50 2.0 specifications

Nortel Networks BCM50 2.0 is a versatile and compact communication solution designed for small to mid-sized businesses. It delivers a mixture of traditional and digital telephony capabilities combined with advanced data technologies. This unified platform enables seamless communication, enhancing productivity while ensuring cost-effectiveness.

One of the standout features of the BCM50 is its robust call handling capabilities. With support for up to 50 users, it can efficiently manage calls and provide features such as voicemail, automated attendants, and call routing. This not only simplifies daily operations but also improves customer service by reducing wait times and enhancing call quality.

Incorporating Voice over IP (VoIP) technology, the BCM50 allows businesses to leverage the internet for voice communications. This not only decreases communication costs but also enables scalability, as adding new users and services can be done with minimal physical infrastructure changes. The built-in IP telephony ensures high-quality voice performance and reliability.

The system's diverse connectivity options are another highlight. It supports both traditional telephone lines and modern SIP trunking services. This flexibility allows businesses to choose the best communication channels, maximizing efficiency and minimizing overhead expenses. The BCM50 also offers integrated telephony features, ensuring that businesses can seamlessly transition between different modes of communication without any disruption.

Nortel's BCM50 comes pre-loaded with a variety of applications for collaboration and productivity enhancement. Features like conferencing, presence management, and mobile integration cater to the needs of today’s dynamic work environments. These applications not only foster collaboration among employees but also facilitate remote work, making it easier for teams to stay connected no matter their location.

The BCM50 is equipped with user-friendly interfaces that streamline configuration and management. Administrators can easily manage voicemail, user settings, and system configurations through an intuitive web portal. This accessibility reduces the burden on IT resources, allowing businesses to focus on core operations rather than technical support.

Durability and security are also critical characteristics of the BCM50. Built on Nortel's reliable platform, this communication system ensures a high level of performance even in challenging conditions. Additionally, security features like encryption and secure access protocols safeguard sensitive business communications, making the BCM50 a trusted choice for organizations prioritizing data protection.

In summary, Nortel Networks BCM50 2.0 stands out as a comprehensive communication solution for small to mid-sized businesses. Its combination of traditional and VoIP technologies, flexible connectivity options, user-friendly management, and strong security measures make it an ideal choice for organizations looking to enhance their communication capabilities. Whether for improving customer service or optimizing internal collaboration, the BCM50 provides the tools businesses need to thrive in a competitive landscape.
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