System Overview Chapter 2 39

•The number of saved messages.

•The number of new fax messages (if the fax keycode is applied).

•The number of saved fax messages (if the fax keycode is applied).

•Warning messages that appear in red if:

—an extension is specified for the mailbox, but no telephone set is associated with the extension

—the telephone is currently forwarded

—an off-premise notification is not allowed

—the outbound transfer is not allowed

—the alternate greeting is selected

—messages are not accepted

—the mailbox is full

Also, My Mailbox displays useful messages to help you familiarize yourself with lesser-known features. For example,

—You can use the Off Premise Notification to be notified at a location different from your telephone set when you receive a new or an urgent message.

—You can use the Outbound Transfer to allow your callers to reach you at a destination different from your telephone set by the press of a key.

Off Premise Notification (OPN)

OPN allows you to enter a destination that may be an extension, an external number or a pager number. You can turn notifications on or off, apply start and end times, and select a message type.

Outbound Transfer

You can enter either an extension number as your outbound transfer destination or a telephone number to for outbound calling.

Greeting and Spoken Name

You can use the greetings and spoken name page to record or re-record your spoken name, standard greetings (primary and alternate), and three personalized greetings. For each spoken name and greeting, a guide text informs you whether the corresponding is recorded.

Personal Attendant

You can either select the system attendant as your personal attendant (default setting) or can enter a specific extension.

System Overview

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Nortel Networks BCM50 2.0 manual Off Premise Notification OPN
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BCM50 2.0 specifications

Nortel Networks BCM50 2.0 is a versatile and compact communication solution designed for small to mid-sized businesses. It delivers a mixture of traditional and digital telephony capabilities combined with advanced data technologies. This unified platform enables seamless communication, enhancing productivity while ensuring cost-effectiveness.

One of the standout features of the BCM50 is its robust call handling capabilities. With support for up to 50 users, it can efficiently manage calls and provide features such as voicemail, automated attendants, and call routing. This not only simplifies daily operations but also improves customer service by reducing wait times and enhancing call quality.

Incorporating Voice over IP (VoIP) technology, the BCM50 allows businesses to leverage the internet for voice communications. This not only decreases communication costs but also enables scalability, as adding new users and services can be done with minimal physical infrastructure changes. The built-in IP telephony ensures high-quality voice performance and reliability.

The system's diverse connectivity options are another highlight. It supports both traditional telephone lines and modern SIP trunking services. This flexibility allows businesses to choose the best communication channels, maximizing efficiency and minimizing overhead expenses. The BCM50 also offers integrated telephony features, ensuring that businesses can seamlessly transition between different modes of communication without any disruption.

Nortel's BCM50 comes pre-loaded with a variety of applications for collaboration and productivity enhancement. Features like conferencing, presence management, and mobile integration cater to the needs of today’s dynamic work environments. These applications not only foster collaboration among employees but also facilitate remote work, making it easier for teams to stay connected no matter their location.

The BCM50 is equipped with user-friendly interfaces that streamline configuration and management. Administrators can easily manage voicemail, user settings, and system configurations through an intuitive web portal. This accessibility reduces the burden on IT resources, allowing businesses to focus on core operations rather than technical support.

Durability and security are also critical characteristics of the BCM50. Built on Nortel's reliable platform, this communication system ensures a high level of performance even in challenging conditions. Additionally, security features like encryption and secure access protocols safeguard sensitive business communications, making the BCM50 a trusted choice for organizations prioritizing data protection.

In summary, Nortel Networks BCM50 2.0 stands out as a comprehensive communication solution for small to mid-sized businesses. Its combination of traditional and VoIP technologies, flexible connectivity options, user-friendly management, and strong security measures make it an ideal choice for organizations looking to enhance their communication capabilities. Whether for improving customer service or optimizing internal collaboration, the BCM50 provides the tools businesses need to thrive in a competitive landscape.
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