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Log rotators

The log rotators sometimes can stop archiving log files after changes are made to the rotation schedule. If this occurs, uncheck and recheck the “Rotate Log Files by Date” checkbox under Server Setup > Log Setup > <log_file>. This resets the log rotator.

Operation progress bar

During several operations, such as Import from Network and Send to Network, the progress bar remains at a percentage for a long time. This is normal, and can last for several minutes.

Import data

Telephony changes to lines and sets are not reflected in import data until the next day. Changes made to the Business Communications Manager are not reflected in the import data immediately. You must schedule an import to take place after 3:00 a.m. (the time that the line and set inventory takes place) in order to update NCM.

Viewing syslog messages

When you change the IP address for remote logging or change from remote to local logging, you cannot view syslog messages. You must disable, and then reenable, the syslog server to view syslog messages properly.

TFTP server on Solaris platforms

The NCM server does not recognize alternate IP addresses assigned to interfaces on machines running Solaris 8. As a result, NCM does not populate the list for the internal TFTP server.

N0033985 1.0

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Nortel Networks Cartridge manual Log rotators, Operation progress bar, Import data, Viewing syslog messages