Troubleshooting

Shooting

Problem

Cause/Solution

A

 

 

When camera is in playback mode, press the

6, 32

 

No picture taken when shutter-

Abutton or the shutter-release button.

 

 

When menus are displayed, tap H.

14

 

release button is pressed.

Battery is exhausted.

26

 

 

 

 

When flash lamp blinks, flash is charging.

43

 

 

 

 

 

 

The intended subject is one with which

31

 

Camera cannot focus.

autofocus does not perform well.

 

 

Set AF assist in the setup menu to Auto.

147

 

 

 

 

Turn camera off and then on again.

21

 

 

 

 

 

 

Use flash.

42

 

 

Increase the ISO sensitivity value.

54

 

Pictures are blurred.

Enable electronic vibration reduction or

145,

 

motion detection.

146

 

 

 

 

Use BSS (best shot selector).

53

 

 

Use tripod and self-timer.

44

 

 

 

 

 

 

Smear occurs when extremely bright light

 

 

Streaks of light or partial

strikes the image sensor. When shooting with

 

 

Continuous set to Multi-shot 16 and when

 

 

discoloration are visible in the

159

 

recording movies, avoiding bright objects, such

 

monitor.

 

 

as the sun, reflections of the sun, and electric

 

 

 

43

Technical

 

lights is recommended.

 

 

 

 

 

 

 

Bright specks appear in

Flash is reflecting off particles in air. Set the flash

 

 

pictures taken with flash.

mode setting to W(off).

 

Notes

 

 

 

 

The flash mode is set to W(off).

42

 

 

 

Scene mode with which the flash does not

59-67

and

 

function is selected.

 

 

 

Index

Flash does not fire.

• On is selected for Blink proof in smart

74

 

portrait menu.

 

 

 

 

 

 

• Movie is selected for shooting mode.

119

 

 

Another function that restricts flash is

58

 

 

enabled.

 

 

 

 

 

 

Optical zoom cannot be used.

Optical zoom cannot be used while recording

120

 

movies.

 

 

 

 

 

 

 

 

169