Troubleshooting
| Problem |
| Cause/Solution | A | |
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| • Digital zoom is set to Off in the setup menu. | 148 | ||
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| • Digital zoom is not available in the following |
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| situations. |
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| - Subject tracking is selected for the touch | 40 | |
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| shooting setting. |
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| Digital zoom cannot be used. |
| - When Scene auto selector, Portrait, or | 60, 62, | |
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| Night portrait scene mode is selected. | 63 | |
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| - When shooting in smart portrait mode | 72 | |
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| - When Continuous is set to | 53 | |
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| - Just before recording a movie (up to 2× can | 119 | |
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| be applied while recording movies). |
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| Image mode not available. | Another function that restricts the Image mode | 58 | ||
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| option is enabled. |
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| • Off is selected for Sound settings>Shutter | 148 | ||
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| sound in setup menu. No sound is heard with |
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| No sound when shutter is |
| some shooting modes and settings, even |
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| released. |
| when On is selected. |
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| • The speaker is being blocked. Do not cover | 5, 28 | ||
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| the speaker. |
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| Off is selected for the AF assist option in the |
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| setup menu. | ||||
Technical | depending on the position of the focus area or | ||||
light. | 147 | ||||
the current scene mode, even when Auto is | |||||
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| selected. |
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Notes | Pictures appear smeared. | Lens is dirty. Clean lens. | 159 | ||
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Colors are unnatural. | White balance does not match light source. | 50 | |||
and |
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| Shutter speed too slow or ISO sensitivity is high |
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Index | Randomly spaced bright pixels | as the subject is dark. Noise can be reduced by: |
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(“noise”) appear in image. | • | Using flash. | 42 | ||
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| • Specifying a lower ISO sensitivity setting. | 54 | ||
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| • The flash mode is set to W(off) | 42 | ||
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| • Flash window is blocked. | 28 | ||
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| • Subject is beyond flash range. | 42 | ||
| Pictures are too dark | • | Adjust exposure compensation. | 52 | |
| (underexposed). | • | Increase ISO sensitivity. | 54 | |
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| • Subject is backlit. Select Backlight scene | 42, 67 | ||
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| mode or set the flash mode setting to X(fill |
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| flash). |
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| Pictures are too bright | Adjust exposure compensation. | 52 | ||
| (overexposed). | ||||
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170