Troubleshooting
If the camera fails to function as expected, check the list of common problems below before consulting your retailer or
Display, Settings, and Power Supply
Problem |
| Cause/Solution | A |
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| • | Camera is off. |
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| • | Battery is exhausted. |
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| • Standby mode for saving power: press the power |
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| switch, the |
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| button, or |
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Monitor is blank. | • When flash lamp blinks, wait until flash has charged. |
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• Camera and computer are connected via USB cable. |
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| • Camera and TV are connected via A/V cable or HDMI |
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| cable. |
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| • When connecting to an electrical outlet using a |
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| Charging AC Adapter, the camera cannot be turned |
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| on. |
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Monitor is hard to read. | • | Adjust monitor brightness. |
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• Monitor is dirty. Clean monitor. |
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| • | Battery is exhausted. |
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| • Camera has turned off automatically to save power. |
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| • | Battery is cold. |
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Camera turns off without | • | The camera turns off if the Charging AC Adapter is |
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warning. |
| connected while the camera is on. | 119 | Technical |
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| the USB cable. | ||
| • The camera turns off if the USB cable connecting it to | 113, |
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| a computer or printer is disconnected. Reconnect | 115, |
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| Notes | |
| • If camera clock has not been set, “Date not set” | |||
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| indicator blinks with shooting and movie recording. | ||
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| Pictures and movies recorded before clock is set are |
| and |
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Date and time of |
| dated “00/00/0000 00:00” or “01/01/2010 00:00” |
| Index |
recording are not correct. |
| respectively. Set the correct time and date from the |
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| Date option in the setup menu. |
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| • Check camera clock regularly against more accurate |
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| timepieces and reset as required. |
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No indicators displayed | Hide info is selected for Photo info. |
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in monitor. | Select Show info. |
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Date imprint not | Camera clock has not been set. |
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available. |
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