Troubleshooting
Symptom | Probable Cause | Remedy |
When the keypad is plugged in there is a | Improperly wired CAT5 cable. | Check that you are using the 568A or B |
loud pop through the speakers and the |
| wiring standard (see Section I: Crimping |
keypad does not work. |
| CAT5 wire). The best way to know is to |
|
| use a CAT5 tester. |
When the keypad is plugged in, it just | Assigning duplicate addresses to multiple | Each keypad must have a unique address |
flashes and has no functionality. | keypads. | set with the Zone Address rotary switch |
|
| located on the back of the keypad (see |
|
| Section VI, Installing the Simplese |
|
| keypads, page 10). |
The keypad or keypads will not change source independently. They all change source at the same time.
Source Grouping is turned on.
Each keypad has the ability to be set as a source group or remain independent. Use the Mute button and the Source 3 button to turn the Source Group feature on and off (see Section VI, Source Grouping, page 11).
All the keypads change when a source is selected on only one.
The keypads are set for Source Grouping.
Pressing the MUTE and Source 3 button simultaneously sets the Source Grouping feature. This will cause multiple keypads to always share the same source (see Section VI, Zone EQ and Source Grouping, page 11).
With the keypads plugged in, the POWER LED on the front of the amplifier will not turn on.
One or more improperly wired CAT5 cables. | Make sure that the amplifier is plugged |
| into a reliable power source. Test that the |
| POWER LED on the amplifier turns on |
| when the Allport Cable is unplugged and |
| plugged in again. Next, unplug all the |
| CAT5 cables from the Allport and plug |
| them back in one at a time until the bad |
| cable(s) is discovered. |
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