Oki 2010 manual Problem Lists

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Service Guide OJ2010

Chapter 4 Failure and Repair Analysis

4.2.02 Problem Lists

Technicians frequently request a list of common problems specific to a product. Service Training Kits are written before a product is shipped to customers. Therefore, such information is NOT available when a product is first released.

However, Okidata wants to respond to these requests. Okilink II provides round-table discussions on technical problems. Errors and corrections in the training materials are listed in the Training Section of Okilink II. The Technical Service Bulletins (also known as Okidata's Monthly Mail) are available via Okilink

II.Situations that are NOT addressed in the reference documentation, technical service bulletins, or round-tables may be reported to the Dealer Service and Support Engineers (Contact Technical Support) or the Technical Training Group (via Okilink). You will receive a response to your message within one business day.

The information on Okilink II is the most accurate and up-to-date technical information available from Okidata. This is only possible with your assistance. By reporting your suggestions, concerns, and problems, Okidata can provide the best possible information.

Your cooperation is greatly appreciated. Thank you for your help!

Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)