About This Manual
Okijet
 Service Guide OJ2010
 Table of Contents
 Failure and Repair Analysis
 Board Diagrams
 Table of Contents
 About This Manual Copyright
 Product Specifications
Overview
General Information
 Physical Specifications
Dimensions
Printer Weight
 Power Requirements 1.3.01 Input Power
Power Consumption
Power Frequency 50/60 Hz Energy Star Rating
 Altitude
Ambient Temperature and Relative Humidity RH Operation
Environmental Conditions
Acoustic Rating Printing 45 dBA
 Vcci
Agency Approvals 1.5.01 Listings
 Operational Specifications
Page
 Paper Loading
 Step Number
Auto Feed
Page
 Manual Feed
Page
 Print Method
Thermal InkJet
Guide or .3 for further information
 Print Modes
Print Resolution
 Question
Product Specifications Print Speed
Graphics Device Interface GDI
Printer Speed versus System Speed
 Improving Performance
 Print Media Paper Specifications
 Number of Copies Original One Thickness Paper
Length
Auto
Manual
 Recommended 20 lb g/m
Weight
 Heavy weight / stiff
Width
Auto Normal
 Paper Feed Path Auto Manual
Card Stock Index Cards
 Cut Sheet
 Envelopes
 Auto Feed
 Manual Feed
 Orientation
 Labels
Feed Method Type Specifications
 Manual Paper 32 to 49 lb to 185 g/m2 Polyester Lb g/m2 Vinyl
 Transparency
 Memory Specifications
 Refer to the Users Guide or .3 for further information
Consumables
Black Print Cartridge
Color Print Cartridge
 At this time, no options are available for the unit
Options
 Reliability
 Electrical Operation
Principles of Operation
 Emulations
 Interface
 Memory
 Operator Panel
 Parallel Port
Service Handbook for further information
 Power On Self Test Post Sequence
 Power Supply
 System Board
 Mechanical Operation 2.2.01 Paper Feed
 Paper Feed Methods
 Paper Feed Path
 Paper Loading
 Envelope Orientation
 Auto Feed
 Manual Feed
Page
 Printhead Mechanism
Page
 Print Modes
 Print Resolution
 Example
Print Speed
Page
 Print Quality Enhancement Technique Pqet Edge Smoothing
 Spacing
 Cap
Maintenance Station
Maintenance Station Assembly
Wiper
 Maintenance and Disassembly
 Maintenance Items
Disassembly / Adjustments
Cleaning / Lubrication
 System Board Refer to
Maintenance Precautions
 Refer to .3 of this Service Handbook
 Part Item Comment Appendix B Number Description Reference
DISASSEMBLY/ASSEMBLY Procedures
 Preliminary Items
Cord Power Rspl B.2.05
 Base Assembly
 Exit Tray
Assembly Base
Includes the parts listed below
Feet 50516901 Gutter Pad Base Assembly
 Remove the front cover
Carrier Belt
 Carrier Frame Assembly
 Rspl
Page
 Carrier Transport Motor
 Maintenance and Disassembly Code Module / Eprom
 N/A Eprom B.2.05
 Edge Guide Assemblies and Paper Load Shaft
Page
 50929601 Arm Ejector Rspl B.2.04
Ejectors
 Encoder Card
 Encoder Strip
 Feed Arm Assembly
 Button B.2.02
Assembly Front Cover Rspl B.2.02
Access Cover B.2.02
Front Cover
 Gutter Pad
50516901 Gutter Pad Base Assembly Rspl B.2.02
 51236201 Gears B/M Rspl B.2.03 , B.2.04
Inside Idler Gears
 Large Feed Roller
 Assembly Large Feed Roller B/M
 Large Outside Gear
Rspl B.2.03 ,B.2.04
Rspl B.2.04
 N/A
 Left Side Frame Assembly
 Gear Small Compound
 Maintenance Station Assembly
Page
 Maintenance Wipers and Caps
Page
 Rspl B.2.08
Manual Insert Tray
 Rspl B.2.03
Mid Frame Assembly
 Paper Feed Motor
 Includes the three parts listed below
 Paper Guide and End of Form EOF Flag Assembly
 Assembly Paper Guide Rspl Includes the parts listed below
 Paper Load Door
 Pick Roll Hub, Shaft, and Envelope Bucklers
 58237001 Packet Accessory Parts
N/A E-Ring PP
N/A Spacer PP
 Power Supply
 Printhead Cable and Paper Deflector
 56632001 Cable Printhead With Folds Rspl B.2.06
 Printhead Carrier Assembly
Page
 Printhead Rubber Backer
 Rspl B.2.06
 Rear Cover
 Right Side Frame Assembly
 Small Feed Roll Shaft, Rollers, and Flap
 System Board
 55078701 Board System w/o Eprom
Includes the parts listed below N/A Jumper 2-Pin PP
 Adjustments
 Printhead Alignment General Information
Procedure
Page
 Resets
Error Log
Ink Counter
 Cleaning
 There is no regular schedule for cleaning
Cleaning Schedule
 Cleaning Tools
 Refer to the Nozzle Test
Cleaning the Carrier Contacts in this
Section of the Service Handbook
Run the Nozzle Test to clean purge
Page
 Nozzle Test General Information
 Procedure
 If the line is still broken, wipe the nozzles and contacts
 Wipe the Nozzles and Contacts
 Clean the Carrier Contacts
Page
 Lubrication
 There is no regular schedule for lubrication
Lubrication Schedule
 Lubrication Types and Amounts
 Areas Not Lubricated
 Return for Service
Shipping Instructions
All Other Returns
 Print Cartridge Maintenance 3.7.01 General Information
Page
 Installation
Page
Page
 Do not touch the copper-colored area
Replacement Note
 Black
Color
Refer to .3 for a sample alignment test pattern
 Do not shake the cartridge
Disposal
 Overview 4.1.01 Introduction
Failure and Repair Analysis
 Printer Serial Number Identification
 Code Level Identification
Refer to .8 for information on printing the test
Header
 Reporting Problems 4.2.01 General Information
 Problem Lists
 Reporting Methods
 Troubleshooting Updates 4.3.01 General Information
 Troubleshooting Tips 4.4.01 Preliminary Checks
 Power-On-Self-Test Post Sequence Fails
Problem Categories
Service Error Indicators Power on light flashes
Operational Errors
 YES
Start Here Flowchart
 Tips for Preventing Image Problems
 Printer output is smudged or dark
Common Problems
Nothing happens when the printer is powered on
Printer output is light or blurred
 Solid black areas on transparencies contain white streaks
Characters do not align correctly at the left margin
Handbook
Black portions of graphics do not align with color portions
 Unexpected characters are printed or characters are missing
Old document prints with different fonts
 Paper jams
Printer prints very slowly
 Transparencies stick together in the exit tray
Paper fails to feed
Paper skews or buckles
Envelopes skew or fail to feed correctly
 Abnormal Output
Output Samples Light Or Blurred Output
Smudged Or Dark Output
 Service Handbook
Characters With White Lines
Improperly Formed Or Misaligned Characters
Page
 Fault Alarms
Flashing Power Light Error Indicator Table
This Service Handbook
 Replace the Code Module and / or the system board
 Post Interrupted by Errors
Post Symptoms List
Correct Post
 Symptom Lists Carrier Transport Problems
 Paper fails to exit
Power Problems No power in machine
No Power on light
Print Quality Problems Voids in Characters
 Ink Smearing
Vertical streaks on paper
Print lines crowded
 Refer to .6 of this Service Handbook
Repair Analysis Procedures RAPs 4.7.01 Using the RAPs
 Description RAP Number
RAP Index
 RAP 01 Envelope Feed Service Check
 Refer to .8 of this Service Handbook
RAP 02 First Print Line Service Check
 Carrier movement to the left uncaps the printheads
RAP 03 Maintenance Service Check
 Service Handbook for paper specifications
RAP 04 Paper Feed Service Check
Page
Page
 RAP 05 Paper Path Service Check
 RAP 06 Parallel Port Service Check
 RAP 07 Power Service Check
 RAP 08 Print Quality Service Check
Page
 Do not lubricate the rod or the carrier rod bearing surface
RAP 09 Transport Service Check
Page
 Tests
 Test
 Interpreting the Test
Page
 Parallel Port Wrap Plug
Parallel Port Test
 Pins 11 Pins 15 Pins 34, 35,
 Encoder Sensor Test
Page
 End of Forms Sensor Test
 Initialize Error Log
 Printer Error Log Recovery
 Resistance Checks 4.9.01 General Information
 Checkpoint Locations
Paper Feed Motor
Transport Motor
 Chapter a Board Diagrams
 Description Board Designation Section
Index to Charts
 System Board
 None
 Jumpers J12, Communications Jumper J13, Test
Page
 Service Guide OJ2010
 Encoder Card
Page
 Resistance Checkpoints
 Checkpoint Locations
 Chapter B Illustrated Parts Listing
 Format
 Remember
Current Part Numbers
 Definition of Terms
Page
 Placing a Parts Order
Parts Ordering Information
Page
 Description Section
Charts
Page
 Printer
 Covers
 LED Lens Part 53074901 Cover Rear
 Frames
 53347601 Frame Carrier
 Paper Feed
 50929601 Arm Ejector
 Electronics
 69G4188 Screw Ground Jumper Mounting PP Jumper 2-Pin PP
 Carrier
 50220201 Assembly Encoder
 Carrier Transport
 69G4188 Tensioner Encoder Strip PP Cuff Tensioner PP
 Sheet Feeder
 53075101 Assembly Paper
 50111801 Assembly
 Packing Materials
 Consumables
 Refer to B.1.02
Okidata P/N Description Comments Disassembly
Refer to Section B.2.13 of this Service Handbook
Documentation
 Refer to Section B.2.13 of this Service Handbook
 Service Training Kit Revision List