Okijet
About This Manual
Service Guide OJ2010
Table of Contents
Failure and Repair Analysis
Board Diagrams
Table of Contents
About This Manual Copyright
Product Specifications
Overview
General Information
Physical Specifications
Dimensions
Printer Weight
Power Requirements 1.3.01 Input Power
Power Consumption
Power Frequency 50/60 Hz Energy Star Rating
Ambient Temperature and Relative Humidity RH Operation
Environmental Conditions
Acoustic Rating Printing 45 dBA
Altitude
Agency Approvals 1.5.01 Listings
Vcci
Operational Specifications
Page
Paper Loading
Auto Feed
Step Number
Page
Manual Feed
Page
Print Method
Thermal InkJet
Guide or .3 for further information
Print Resolution
Print Modes
Product Specifications Print Speed
Graphics Device Interface GDI
Printer Speed versus System Speed
Question
Improving Performance
Print Media Paper Specifications
Length
Auto
Manual
Number of Copies Original One Thickness Paper
Weight
Recommended 20 lb g/m
Heavy weight / stiff
Width
Auto Normal
Card Stock Index Cards
Paper Feed Path Auto Manual
Cut Sheet
Envelopes
Auto Feed
Manual Feed
Orientation
Feed Method Type Specifications
Labels
Manual Paper 32 to 49 lb to 185 g/m2 Polyester Lb g/m2 Vinyl
Transparency
Memory Specifications
Consumables
Black Print Cartridge
Color Print Cartridge
Refer to the Users Guide or .3 for further information
Options
At this time, no options are available for the unit
Reliability
Principles of Operation
Electrical Operation
Emulations
Interface
Memory
Operator Panel
Service Handbook for further information
Parallel Port
Power On Self Test Post Sequence
Power Supply
System Board
Mechanical Operation 2.2.01 Paper Feed
Paper Feed Methods
Paper Feed Path
Paper Loading
Envelope Orientation
Auto Feed
Manual Feed
Page
Printhead Mechanism
Page
Print Modes
Print Resolution
Print Speed
Example
Page
Print Quality Enhancement Technique Pqet Edge Smoothing
Spacing
Maintenance Station
Maintenance Station Assembly
Wiper
Cap
Maintenance and Disassembly
Maintenance Items
Disassembly / Adjustments
Cleaning / Lubrication
Maintenance Precautions
System Board Refer to
Refer to .3 of this Service Handbook
DISASSEMBLY/ASSEMBLY Procedures
Part Item Comment Appendix B Number Description Reference
Cord Power Rspl B.2.05
Preliminary Items
Base Assembly
Assembly Base
Includes the parts listed below
Feet 50516901 Gutter Pad Base Assembly
Exit Tray
Carrier Belt
Remove the front cover
Carrier Frame Assembly
Rspl
Page
Carrier Transport Motor
Maintenance and Disassembly Code Module / Eprom
N/A Eprom B.2.05
Edge Guide Assemblies and Paper Load Shaft
Page
Ejectors
50929601 Arm Ejector Rspl B.2.04
Encoder Card
Encoder Strip
Feed Arm Assembly
Assembly Front Cover Rspl B.2.02
Access Cover B.2.02
Front Cover
Button B.2.02
50516901 Gutter Pad Base Assembly Rspl B.2.02
Gutter Pad
Inside Idler Gears
51236201 Gears B/M Rspl B.2.03 , B.2.04
Large Feed Roller
Assembly Large Feed Roller B/M
Large Outside Gear
Rspl B.2.03 ,B.2.04
Rspl B.2.04
N/A
Left Side Frame Assembly
Gear Small Compound
Maintenance Station Assembly
Page
Maintenance Wipers and Caps
Page
Manual Insert Tray
Rspl B.2.08
Mid Frame Assembly
Rspl B.2.03
Paper Feed Motor
Includes the three parts listed below
Paper Guide and End of Form EOF Flag Assembly
Assembly Paper Guide Rspl Includes the parts listed below
Paper Load Door
Pick Roll Hub, Shaft, and Envelope Bucklers
58237001 Packet Accessory Parts
N/A E-Ring PP
N/A Spacer PP
Power Supply
Printhead Cable and Paper Deflector
56632001 Cable Printhead With Folds Rspl B.2.06
Printhead Carrier Assembly
Page
Printhead Rubber Backer
Rspl B.2.06
Rear Cover
Right Side Frame Assembly
Small Feed Roll Shaft, Rollers, and Flap
System Board
Includes the parts listed below N/A Jumper 2-Pin PP
55078701 Board System w/o Eprom
Adjustments
Procedure
Printhead Alignment General Information
Page
Resets
Error Log
Ink Counter
Cleaning
Cleaning Schedule
There is no regular schedule for cleaning
Cleaning Tools
Cleaning the Carrier Contacts in this
Section of the Service Handbook
Run the Nozzle Test to clean purge
Refer to the Nozzle Test
Page
Nozzle Test General Information
Procedure
If the line is still broken, wipe the nozzles and contacts
Wipe the Nozzles and Contacts
Clean the Carrier Contacts
Page
Lubrication
Lubrication Schedule
There is no regular schedule for lubrication
Lubrication Types and Amounts
Areas Not Lubricated
Return for Service
Shipping Instructions
All Other Returns
Print Cartridge Maintenance 3.7.01 General Information
Page
Installation
Page
Page
Replacement Note
Do not touch the copper-colored area
Black
Color
Refer to .3 for a sample alignment test pattern
Disposal
Do not shake the cartridge
Failure and Repair Analysis
Overview 4.1.01 Introduction
Printer Serial Number Identification
Code Level Identification
Refer to .8 for information on printing the test
Header
Reporting Problems 4.2.01 General Information
Problem Lists
Reporting Methods
Troubleshooting Updates 4.3.01 General Information
Troubleshooting Tips 4.4.01 Preliminary Checks
Problem Categories
Service Error Indicators Power on light flashes
Operational Errors
Power-On-Self-Test Post Sequence Fails
Start Here Flowchart
YES
Tips for Preventing Image Problems
Common Problems
Nothing happens when the printer is powered on
Printer output is light or blurred
Printer output is smudged or dark
Characters do not align correctly at the left margin
Handbook
Black portions of graphics do not align with color portions
Solid black areas on transparencies contain white streaks
Old document prints with different fonts
Unexpected characters are printed or characters are missing
Printer prints very slowly
Paper jams
Paper fails to feed
Paper skews or buckles
Envelopes skew or fail to feed correctly
Transparencies stick together in the exit tray
Abnormal Output
Output Samples Light Or Blurred Output
Smudged Or Dark Output
Service Handbook
Characters With White Lines
Improperly Formed Or Misaligned Characters
Page
Fault Alarms
Flashing Power Light Error Indicator Table
This Service Handbook
Replace the Code Module and / or the system board
Post Interrupted by Errors
Post Symptoms List
Correct Post
Symptom Lists Carrier Transport Problems
Power Problems No power in machine
No Power on light
Print Quality Problems Voids in Characters
Paper fails to exit
Ink Smearing
Vertical streaks on paper
Print lines crowded
Repair Analysis Procedures RAPs 4.7.01 Using the RAPs
Refer to .6 of this Service Handbook
RAP Index
Description RAP Number
RAP 01 Envelope Feed Service Check
RAP 02 First Print Line Service Check
Refer to .8 of this Service Handbook
RAP 03 Maintenance Service Check
Carrier movement to the left uncaps the printheads
RAP 04 Paper Feed Service Check
Service Handbook for paper specifications
Page
Page
RAP 05 Paper Path Service Check
RAP 06 Parallel Port Service Check
RAP 07 Power Service Check
RAP 08 Print Quality Service Check
Page
RAP 09 Transport Service Check
Do not lubricate the rod or the carrier rod bearing surface
Page
Tests
Test
Interpreting the Test
Page
Parallel Port Test
Parallel Port Wrap Plug
Pins 11 Pins 15 Pins 34, 35,
Encoder Sensor Test
Page
End of Forms Sensor Test
Initialize Error Log
Printer Error Log Recovery
Resistance Checks 4.9.01 General Information
Checkpoint Locations
Paper Feed Motor
Transport Motor
Chapter a Board Diagrams
Index to Charts
Description Board Designation Section
System Board
None
Jumpers J12, Communications Jumper J13, Test
Page
Service Guide OJ2010
Encoder Card
Page
Resistance Checkpoints
Checkpoint Locations
Chapter B Illustrated Parts Listing
Format
Current Part Numbers
Remember
Definition of Terms
Page
Parts Ordering Information
Placing a Parts Order
Page
Charts
Description Section
Page
Printer
Covers
LED Lens Part 53074901 Cover Rear
Frames
53347601 Frame Carrier
Paper Feed
50929601 Arm Ejector
Electronics
69G4188 Screw Ground Jumper Mounting PP Jumper 2-Pin PP
Carrier
50220201 Assembly Encoder
Carrier Transport
69G4188 Tensioner Encoder Strip PP Cuff Tensioner PP
Sheet Feeder
53075101 Assembly Paper
50111801 Assembly
Packing Materials
Consumables
Okidata P/N Description Comments Disassembly
Refer to Section B.2.13 of this Service Handbook
Documentation
Refer to B.1.02
Refer to Section B.2.13 of this Service Handbook
Service Training Kit Revision List