Troubleshooting
Symptom |
| Probable cause |
Action
7
Troubleshooting
Nothing appears on the display
Won’t start
Unable to record
No playback tone heard
Unable to erase
Noise heard during playback
Recording level too low
Unable to set index marks
Cannot find the recorded voice
The batteries are not loaded properly.
The batteries are dead.
The recorder is in power off mode.
The recorder is in power off mode.
The batteries are dead.
The card does not have enough memory.
The card is unformatted.
The maximum number of files has been reached.
The earphone is connected.
The VOLUME button is set to 0.
The file is locked.
The recorder was shaken during recording.
The recorder was placed near a cell phone or fluorescent lamp while recording or during playback.
The microphone sensitivity is too low.
The maximum number of index marks (16) has been reached.
The file is locked.
Wrong folder.
Verify polarity is correct (☞
Charge the battery or replace with new batteries (☞
Turn the recorder ON (☞ P.17).
Turn the recorder ON (☞ P.17).
Charge the battery or replace with new batteries (☞
Erase unnecessary files or insert another card (☞ P.21, 33).
Format the card (☞ P.47).
Check another folder.
Unplug the earphones to use the internal speaker.
Adjust the VOLUME button.
Unlock the file (☞ P.39).
Move the recorder.
Set the microphone sensitivity to CONF mode and try again (☞ P.27).
Erase unnecessary index marks (☞ P.40).
Unlock the file (☞ P.39).
Switch to the right folder.
Cannot connect to PC
Cannot connect to a PC using a cradle
Some PCs and USB hubs may not provide sufficient power.
Sometimes a connection cannot be made with some PCs running Windows XP.
Turn the USB CHARG. “OFF” in the recorder’s menu settings (☞ P.37).
You need to change the PC’s USB settings. See DSS Player online help for details (☞ P.54).
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