WWW.ONEFORALL.COM 9
Customer ServiceIf you still have questions about the operation of your ONE FOR ALL 1
universal remote and could not find the answer(s) in the TroubleShooting
section, you may want to contact the customer service department for
assistance.
You may care to visit our Internet-site: www.oneforall.com
Our internet-site has many advantages:
- 24 hours access
- no waiting time
- page for Frequently Asked Questions
- info about the ONE FOR ALL product range
Before contacting us, by Fax, E-mail or Phone, make sure you have
the required information available by filling in the table below.
What do we need to know before you contact us:
1That you have the ONE FOR ALL 1 URC-7210.
universal remote.
2The date of purchase (.........../.........../...........).
3A list of your equipment/models: (see example below).
Device Brand Device Remote SET-UP
model nr. model nr. code
TV Sony KV-25C5D RM-883 1505 (example)
Type/model numbers can often be found in your equipment
owner’s manual or on the factory plate behind the device.
4. Then Fax, E-mail or Dial us:
In the UK
E-mail : o fahelp@ueb v.com (*)
Fax : +31 53 432 9816
Tel. : 0901-5510010 (£ 0,50 per minute)
In Ireland In Australi a
E-mail : ofahelp@uebv.com (*) E-mail : ofahelp@uebv.com (*)
Fax : +31 5 3 432 98 16 Fax : 03 9672 24 79
Tel. : 016015986 Tel. : 1 300 888 298
In South A frica In New Zea land
E-mail : support@oneforall.co.za E-mail : ofahelp@uebv.com (*)
Fax : 011 2 98 2302 Fax : (0 6) 878 2 760
Tel. : 0860 1005 51 Tel. : 0508 ONE 4 ALL (663 4 255)
Tel. : 011 298 2300
(*) Just send a blank message, you’ll get auto-reply.
Trouble Shooting