One for All URC-7542 Customer Service, 3410805, Ireland, Australia South Africa, New Zealand

Customer Service

If you still have questions about the operation of your ONE FOR ALL 4 uni- versal remote and could not find the answer(s) in the trouble shooting sec- tion, you may want to contact the customer service department for assi- stance.

You may care to visit our Internet-site:

www.oneforall.com

Our internet-site has many advantages:

-24 hours access

-no waiting time

-page for Frequently Asked Questions

-info about the ONE FOR ALL product range

Before contacting us, by Fax, E-mail or Phone, make sure you have the required information available by filling in the table below.

What do we need to know before you contact us:

1That you have the URC-7542One for All remote

2The date of purchase (.........../.........../...........).

3A list of your equipment/models/helpcodes(*): (see example below)

Helpcode(*)	Device	Brand	Device	Remote	SET-UP
			model nr.	model nr.	code
3410805	TV	Sony	KVX-2950B	RMT-V131B	0505 (example)

Type/model numbers can often be found in your equipment owner’s manual or on the factory plate behind the device.

4. Then Fax, E-mail or Dial us:
In the UK	In Ireland
e-mail: ofahelp@uebv.com	e- mail : ofahelp@uebv.com
fax: +31 53 432 9816	fax: +31 53 432 9816
tel.: 0808-1000306(*)	tel.: 1-800 553199 (*)

In Australia	In South Africa
e- mail: ofahelp@uebv.com	e- mail: support@oneforall.co.za
fax: 03 9672 2479	fax: 011 298 2302
tel.: 1 300 888 298	tel.: 0860 100551
	tel.: 011 298 2300
In New Zealand
e- mail: ofahelp@uebv.com
fax: (06) 878 2760
tel.: 0508 ONE 4 ALL (663 4 255)

(*)When you call us you will be asked to enter your helpcode(s). You only have to enter the helpcode(s) of those devices you have a problem with. The helpcode is a 7-digit code, which defines the ONE FOR ALL-model you have, the device type and the brand of your device. This helpcode can be found in the first column of the setup code list.

12 WWW.ONEFORALL.COM