Troubleshooting

Check the following guide for the possible cause of a problem before contacting service. Refer also to the respective instruction manuals of the connected components and TV.

Amplifier

Symptoms

Causes

Remedies

Pages

The DVD Receiver doesn’t

The power cord (mains lead) is

Check the connection of the power cord

26

switch on.

 

disconnected.

 

(mains lead).

 

 

The main power is set to OFF.

Turn on the main power.

26

 

There is external noise interfering with the

Switch off the main power, then switch it on

26

 

 

computer circuits of the DVD Receiver.

 

again. If not recovered, disconnect the power

 

 

• The AC fuse is blown.

 

cord (mains lead), then connect it again.

 

• Contact your nearest Onkyo service

 

 

 

 

center.

 

No sound is reproduced.

The muting function is activated.

Deactivate the muting function.

42

 

The DVD Receiver is not properly

Check the connections to the DVD

16-25

 

 

connected.

 

Receiver.

 

 

• The amplifier protection circuitry has

• Contact your nearest Onkyo service

 

 

activated. (The STANDBY indicator

 

center.

 

 

 

flashes.)

 

 

 

 

Headphones are connected.

Decrease the volume, then disconnect the

43

 

 

 

 

headphones.

 

No sound or very little

The speakers are not properly connected.

Check the speaker connections.

18, 19

sound is reproduced from

The listening mode is set to “Stereo” or

No sound is reproduced from the center

44, 48

the center speaker.

 

“Orchestra.”

 

speaker when the listening mode is

 

 

 

 

 

“Stereo” or “Orchestra.”

 

 

The volume level of the center speaker

Adjust the volume level of the center

33

 

 

(“Center”) is set to minimum.

 

speaker.

 

 

A speaker configuration without the center

Check that the selected speaker

29, 30

 

 

speaker is selected.

 

configuration includes the center speaker.

 

No picture appears on the

• The TV is not set to receive the output

• Set the TV to the DVD Receiver’s input.

TV screen.

 

signals from the DVD Receiver.

 

Refer to the instruction manual of TV.

 

 

The video connection cable is not

Check the connections between the DVD

16, 17

 

 

connected securely.

 

Receiver and TV set.

 

 

Only the S video connection is made.

Also make video connection.

16, 17

The sound of the playback

Another input source is selected.

Select the appropriate input source.

40

source is not heard.

 

 

 

 

 

The buttons on the remote

Power supply fluctuations or other

Switch off the main power, then switch it on

26

controller and DVD

 

abnormalities such as static electricity

 

again. If not recovered, disconnect the power

 

Receiver do not operate.

 

may interrupt correct operation.

 

cord (mains lead), then connect it again.

 

The disc tray comes back

The disc is not placed properly on the disc

Use the disc tray guide to align the disc.

34

out automatically, shortly

 

tray.

 

 

 

after the disc tray is closed.

The disc is dirty or warped.

Refer to “Notes on Discs”.

8, 9

 

Region number does not conform with

If the region number on the disc does not

4

 

 

this unit.

 

match the number on the player, the disc

 

 

 

 

 

cannot be used

 

CD/Audio CD)

The DVD Receiver does

No disc is inserted.

not start playback.

 

 

 

An unplayable disc is inserted.

 

The disc is placed upside down.

 

The disc is not placed within the disc tray

 

 

guide.

 

The disc is dirty.

 

The parental lock function is activated.

Insert a disc. (Check that “DVD,” “VCD,”

34

 

or “CD” is lit in the DVD Receiver’s

 

 

display.)

 

Check the playable discs.

8

Place the disc with the playback side

34

 

down.

 

Place the disc within the proper guide on

34

 

the disc tray.

 

Eject the disc and clean it.

9

Deactivate the parental lock function or

75

 

change the parental lock level.

 

DVD (VIDEO

The playback picture is

The disc is dirty.

Eject the disc and clean it.

9

occasionally distorted.

• It is in fast forward or fast reverse

• Sometimes a small amount of picture

 

 

playback.

 

distortion may appear. This is not a

 

 

 

 

 

malfunction.

 

 

 

 

 

 

 

Brightness is unstable or

Copy protection is activated.

Connect the DVD Receiver directly to the

16, 17

noise is visible on the

 

 

 

TV. Avoid connecting the DVD Receiver to

 

playback picture.

 

 

 

the TV through a VCR.

 

The picture from the DVD

• The TV is not set to receive the output

• Set the TV to the DVD Receiver’s input.

Receiver doesn’t appear

 

signals from the DVD Receiver.

 

 

 

on the TV screen.

The DVD Receiver is not properly

Check the connections to the DVD

16, 17

 

 

connected.

 

Receiver.

 

 

 

 

 

Settings are canceled.

• When the power is turned off by power

• Before unplugging the power cord, press

 

 

failure or by unplugging the power cord,

 

STANDBY/ON and check that “--OFF--”

 

 

 

settings will be canceled.

 

disappears in the display.

 

84