Onkyo DV-SP402E instruction manual Troubleshooting

Troubleshooting—Continued

		The 96 kHz PCM Out setting is set to	Change the 96 kHz PCM Out setting to “96 kHz >
		“96 kHz.”	48 kHz,” or use analog connections (page 41).
		The Digital Out setting is set to “Off.”	Change the Digital Out setting to “On” (page 41).
		The wrong input source is selected on	On your TV, hi-fi amp, or AV receiver, select the
		your TV, hi-fi amp, or AV receiver.	input to which the DV-SP402E is connected.
		The audio cable is not connected properly.	Check the audio cable and correct as necessary
			(page 20).
		The TV, hi-fi amp, or AV receiver con-
	No sound?	nected to the DV-SP402E’s audio outputs	Turn on the TV, hi-fi amp, or AV receiver and set
		is either not on or its volume is turned	its volume as appropriate.
		down.
		A DV-SP402E Digital Audio Out setting	Check the Digital Audio Out settings and correct
		is set incorrectly.	as necessary (page 41).
		Playback is paused.	Resume playback (page 26).
			DTS audio is only output by the digital outputs. To
		The DVD-Video disc or CD uses the DTS	play DTS material you need to connect one of the
		audio format and you are using the analog	DV-SP402E’s digital outputs to a digital input on
		outputs.	a hi-fi amp or AV receiver that has a DTS decoder
			built-in (page 20).
		The TV Screen setting is wrong.	Set the TV Screen setting to match the aspect ratio
			of your TV (page 41).
	The picture appears
			If you’ve used an S-Video cable to connect your
	stretched or the wrong
		Your TV is connected with an S-Video	TV, in some cases the picture may appear
	shape?
		cable.	stretched. In this case, try changing the S-Video
			Out setting to “S1” (page 41).
Player
	Audio CD playback
	skips or jumps or is
DVD	noisy?
	An audio CD is loaded
	but the DV-SP402E dis-
	plays “NO DISC”?
	The first track doesn’t
	play?
	Locating a specific		Copy-controlled CDs are special discs that don’t
	point takes longer than
		The loaded audio CD uses copy control.	conform to the audio CD standard and, therefore,
	usual?
			may not work properly with the DV-SP402E.
	Playback starts in the
	middle of a track?
	Some sections of a
	track are skipped?
	Playback stops in the
	middle of a track?
	The DV-SP402E dis-
	plays the wrong mes-
	sages?
		MP3 files without a “.mp3” or “.MP3”	Use the correct filename extension (page 8).
		filename extension are not recognized.
			The DV-SP402E recognizes only the first 299
	Some MP3 files don’t	The MP3 disc contains over 299 folders	folders and 648 folders and files combined. Fold-
		and 648 folders and files combined.	ers in excess of this aren’t recognized and cannot
	play?
			be played (page 9).
			The DV-SP402E doesn’t fully support multises-
		The MP3 disc is a multisession disc.	sion discs. Only files in the first session can be
			played (page 8).

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