Onkyo DV-SP402E Can’t play MP3/WMA, Jpeg discs?, Can’t select MP3 files?, Can’t play WMA files?

Troubleshooting—Continued

	Can’t play MP3/WMA/	The disc is not ISO 9660 Level 1 or 2 for-	Correct format should be used when recording is
		mat.	ISO 9660 and closed session (page 8).
	JPEG discs?
		The disc has not been finalized.	Finalize the disc (page 8).
	Can’t select MP3 files?	MP3 files without a “.mp3” or “.MP3”	Use the correct filename extension (page 8).
Player		filename extension are not recognized.
		WMA files without a “.wma” or “.WMA”	Use the correct filename extension (page 8).
DVD	Can’t play WMA files?	filename extension are not recognized.
		The WMA file’s copyright option is on.	Don’t use the copyright option (page 9).
		JPEG files without a “.jpg” or “.JPG” file-	Use the correct filename extension (page 8).
		name extension are not recognized.
	Can’t view JPEG files?
		Only Baseline JPEG files are supported.	Use Baseline JPEG files (page 9).
		Progressive JPEG files are not.
		There are no batteries in the remote	Install new batteries (page 10).
		controller.
		The batteries are flat.	Replace with new batteries (page 10).
		The batteries are installed incorrectly.	Check the batteries and correct as necessary
			(page 10).
Controller
		You’re not pointing the remote controller	Point the remote controller at the DV-SP402E’s
	Buttons on the	at the DV-SP402E’s remote sensor.	remote sensor (page 10).
			Use the remote controller closer to the
	DV-SP402E work OK but
Remote	those on the remote	You’re too far away from the DV-SP402E.	DV-SP402E (page 10). The remote controller has
	controller don’t?		a range of approximately 5 meters.
		A strong light source is interfering with	Make sure that the DV-SP402E is not subjected to
			direct sunshine or inverter-type fluorescent lights.
		the DV-SP402E’s remote sensor.
			Relocate if necessary.
		If the DV-SP402E is installed in a cabinet
		with colored glass doors, the remote con-	Open the doors, or use a cabinet without colored
		troller may not work reliably when the	glass.
		doors are closed.

The DV-SP402E contains a microcomputer for signal processing and control functions. In very rare situations, severe interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely even that this should happen, unplug the power cord from the wall outlet, wait at least five seconds, and then plug it back in again.

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