Onkyo DV-SP503E Troubleshooting-Continued, Noticeable difference in DVD and CD volume

Troubleshooting—Continued

The analog audio is OK, but there appears to be no digital audio signal.

•Make sure that the Digital Out setting is set to On (page 46).

•Check that the Dolby Digital, DTS and MPEG out settings (page 46) are suitable for your amplifier/receiver/check the instruction manual that came with your amplifier/receiver.

•SACDs and some DVD-Audio discs do not output digital audio. Listen through the player’s analog audio outputs.

Noticeable difference in DVD and CD volume.

•This is due to differences in the audio format and is not a malfunction.

Cannot play multichannel audio

•Make sure that Audio Output Mode is set to 5.1 Channel (page 52).

•Check that the Dolby Digital, DTS and MPEG Out settings (page 46) are suitable for your amplifier/receiver—check the instruction manual that came with your amplifier/receiver.

•DVD-Audio and SACDs do not output multichannel digital audio. Listen through the player’s analog outputs.

•Check that the settings in the Speaker Installation screen are correct (page 52).

•Check the audio options available from the disc menu.

Cannot listen to highsampling rate audio through the digital output.

•Make sure that Linear PCM Out is set to Downsample Off (page 46).

•As a copy-protection measure, some DVDs do not output 96kHz audio. In this case, even if set to Downsample Off, the player automatically outputs the audio at 48 kHz. This is not a malfunction.

Cannot output 192kHz or 176.4kHz digital audio.

•The player does not output digital audio at these sampling rates. The digital output is automatically downsampled.

Cannot output 96kHz or 88.2kHz digital audio.

•Check that Linear PCM Out is set to Downsample Off (page 46).

•Some discs are digital copy protected and do not output high sampling rate digital audio. In this case the output is automatically downsampled.

No DTS audio output.

•If this unit is connected to a non-DTS compatible amplifier or decoder using a digital audio cable, set DTS Out to DTS > PCM (page 46). If you do not do this, noise will be output when you play a DTS disc.

•If this unit is connected to a DTS-compatible amplifier or decoder using a digital audio cable, check the amplifier settings, and that the cable is properly connected.

Audio mix does not sound right or sounds incomplete (for example, inaudible dialog).

•Make sure that Audio Output Mode is set to 2 Channel if you’ve connected to the stereo inputs on your amplifier or TV (page 52).

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