Onkyo HT-SP904 Remote controller doesn’t work, Can’t control other components, There’s no sound

Troubleshooting—Continued

Remote Controller

The remote controller doesn’t work

•Make sure that the batteries are installed with the cor- rect polarity (page 12).

•Make sure that the remote controller is not too far away from the AV receiver, and that there’s no obstruction between the remote controller and the AV receiver’s remote control sensor (page 12).

•Make sure you’ve selected the correct remote control- ler mode (page 13).

•Make sure you’ve entered the correct remote control code (page 63).

Can’t control other components

•Make sure you’ve selected the correct remote control- ler mode (page 13).

•If you’ve connected an -capable Onkyo MD recorder, CD recorder, or RI Dock to the TAPE IN/OUT jacks or CBL/SAT jacks, for the remote con- troller to work properly, you must set the Input Dis- play to MD, CDR, or DOCK (page 41).

•The entered remote control code may not be correct. If more than one code is listed, try each one.

•With some AV components, certain buttons may not work as expected, and some may not work at all.

•To control an Onkyo component that’s connected via

, point the remote controller at the AV receiver. Be sure to enter the appropriate remote control code first (page 63).

•To control an Onkyo component that’s not connected

via , or another manufacturer’s component, point the remote controller at the component. Be sure to enter the appropriate remote control code first (page 63).

DS-A1X RI Dock

There’s no sound

•Make sure your iPod is actually playing.

•Make sure your iPod is inserted properly in the RI Dock.

•Make sure the RI Dock is connected to the correct input jacks on the AV receiver. Do not connect it to any output jacks.

•Make sure the AV receiver is turned on, the correct input source is selected, and the volume is turned up.

•Make sure the plugs are pushed in all the way.

•Make sure the AC adapter is connected to a suitable wall outlet and connected to the RI Dock.

•Try resetting your iPod.

There’s no video

•Make sure that your iPod’s TV OUT setting is set to On.

•Make sure the correct input is selected on your TV or the AV receiver.

•Some versions of the iPod do not output video.

The AV receiver’s remote controller doesn’t control your iPod

•3rd generation iPods are not supported.

•Make sure your iPod is properly inserted in the RI Dock. If your iPod is in a case, it may not connect properly to the RI Dock. Always remove your iPod from the case before inserting it into the RI Dock.

•The iPod cannot be operated while it’s displaying the Apple logo.

•Make sure you’ve selected the right remote mode.

•Check the RI Dock’s RI MODE switch setting.

•When you use the AV receiver’s remote controller, point it toward your amp.

•The RI Dock must be connected to the AV receiver

with both an cable and an audio cable.

•If you still can’t control your iPod, start playback by pressing your iPod’s Play button. Remote operation should then be possible.

•Make sure the AV receiver’s remote controller is set to the correct remote control ID.

The AV receiver unexpectedly selects your iPod as the input source

•Always pause iPod playback before selecting a differ- ent input source. If playback is not paused, the Direct Change function may select your iPod as the input source by mistake during the transition between tracks.

Recording

Can’t record

•On your recorder, make sure the correct input is selected.

•To prevent signal loops and damage to the AV receiver, input signals are not fed through to outputs with the same name (e.g., TAPE IN to TAPE OUT, or VCR/DVR IN to VCR/DVR OUT).

Others

The sound changes when I connect my head- phones

•When a pair of headphones is connected, the listening mode is set to Stereo, unless it’s already set to Stereo, Mono, Direct.

How do I change the language of a multiplex source

•Use the “Multiplex” setting on the “Audio Adjust” menu to select Main or Sub (page 55).

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