Troubleshooting

Problem

Cause/Solution

A

 

Digital zoom cannot be used.

Digital zoom cannot be used in the following

 

 

 

situations.

 

 

 

When Portrait or Night portrait is selected

37, 38

 

 

for Scene mode.

 

 

 

When the smile mode is selected.

52

 

 

Just before recording a movie (up to 2× can be

61

 

 

applied while recording movies).

 

 

 

When Multi-shot 16 is selected for

83

 

 

Continuous.

 

 

Image mode not available.

Image mode cannot be adjusted when Multi-

83

 

 

shot 16 is selected for Continuous.

 

 

 

Available image modes differ according to the

79

 

 

current shooting mode.

 

 

 

 

 

 

No sound when shutter is

• Off is selected for Sound settings > Shutter

104

 

released.

sound in setup menu.

 

 

 

• Continuous or Multi-shot 16 or BSS is

83

 

 

selected for Continuous in shooting menu.

 

 

 

• l(Museum scene mode) is selected.

41

 

 

Sport continuous mode is selected.

48

 

 

• Dmode is selected.

61

 

 

Do not block the speaker.

4

 

AF-assist illuminator does not

• Off is selected for AF assist option in camera

104

 

light.

setup menu.

 

 

 

AF-assist illuminator turns off automatically in

37-43

 

 

some scene modes.

 

 

Pictures appear smeared.

Lens is dirty. Clean lens.

118

 

 

 

 

 

Colors are unnatural.

White balance does not match light source.

81

 

 

 

 

 

Randomly spaced bright pixels

The subject is dark, so shutter speed is too slow

30

 

(“noise”) appear in image.

or ISO sensitivity is too high. Noise can be

 

 

 

reduced by using flash.

 

 

Pictures are too dark

The built-in flash is lowered, or flash mode is

6, 30

 

(underexposed).

set to W(Off).

 

 

 

Flash window is blocked.

22

Technical

 

Subject is beyond flash range.

30

 

Adjust exposure compensation.

35

 

 

Use high sensitivity mode.

50

Notes

 

mode) or use fill flash.

30, 42

 

Subject is backlit. Select o (Backlight scene

 

Pictures are too bright

Adjust exposure compensation.

35

 

(overexposed).

 

 

 

125

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Image 137
Optimus L100 user manual 125