Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative.

Display, Settings and Power Supply

Problem

 

Cause/Solution

A

 

 

Camera is off.

17

 

 

Battery is exhausted.

12

 

 

Standby mode for saving power: press the

137

 

 

 

power switch, the shutter-release button, the

 

 

 

 

Abutton, or the c button.

 

 

 

When flash lamp blinks red, wait until flash

31

 

Monitor is blank.

 

has charged.

 

 

 

Camera and computer are connected via USB

112

 

 

 

cable.

 

 

 

Camera and TV are connected via A/V cable.

111

 

 

When connecting to an electrical outlet using

14

 

 

 

a Charging AC Adapter, the camera cannot be

 

 

 

 

turned on.

 

 

 

 

 

 

 

Monitor is hard to read.

Adjust monitor brightness.

132

 

Monitor is dirty. Clean monitor.

146

 

 

 

 

 

 

 

 

 

Battery is exhausted.

22

 

 

Camera has turned off automatically to save

137

 

 

power.

 

 

Camera turns off without

Battery is cold.

147

Technical

The camera turns off if the USB cable

113,

warning.

The camera turns off if the Charging AC

14

 

 

Adapter is connected while the camera is on.

 

 

 

 

 

 

 

 

connecting it to a computer or printer is

115,

Notes

 

 

disconnected. Reconnect the USB cable.

120

 

 

 

 

If camera clock has not been set, “Date not

18, 129

and

 

 

 

 

set” indicator blinks with shooting and movie

 

Index

 

 

recording. Pictures and movies recorded

 

 

 

 

 

Date and time of recording are

 

before clock is set are dated “00/00/0000

 

 

 

00:00” or “01/01/2010 00:00” respectively. Set

 

 

not correct.

 

 

 

 

the correct time and date from the Date

 

 

 

 

 

 

 

 

option in the setup menu.

 

 

 

Check camera clock regularly against more

129

 

 

 

accurate timepieces and reset as required.

 

 

No indicators displayed in

Hide info is selected for Photo info.

132

 

monitor.

Select Show info.

 

 

 

 

 

 

 

Date imprint not available.

Camera clock has not been set.

18, 129

 

 

 

 

 

 

157