Troubleshooting
| Problem |
| Cause/Solution | A | |
|
| • Under some shooting conditions, facial skin | |||
| Skin tones are not softened. |
| tones may not be softened. |
| |
| • Use Skin softening in the playback menu for | ||||
|
| ||||
|
|
| pictures containing more than three faces. |
| |
|
|
|
| ||
|
| • Off is selected for Sound settings>Shutter | |||
|
|
| sound in setup menu. No sound is heard with |
| |
| No sound when shutter is |
| some shooting modes and settings, even |
| |
| released. |
| when On is selected. |
| |
|
| • The speaker is blocked. Do not cover the | |||
|
|
| speaker. |
| |
|
|
|
| ||
|
| Off is selected for AF assist in the setup menu. |
| ||
| |||||
| light. | on the position of the focus area or the current | |||
|
| scene mode, even when Auto is selected. |
| ||
|
|
|
| ||
| Pictures appear smeared. | Lens is dirty. Clean lens. | |||
|
|
|
| ||
| Colors are unnatural. | White balance does not match light source. | |||
|
|
|
| ||
|
| Shutter speed is too slow or ISO sensitivity is |
| ||
| Randomly spaced bright pixels | high as the subject is dark. Noise can be reduced |
| ||
| by: |
| |||
| (“noise”) appear in image. |
| |||
| • | Using flash. | |||
|
| ||||
Technical |
| • Specifying a lower ISO sensitivity setting. | |||
|
|
|
| ||
| • | Flash is off. | |||
|
| ||||
|
| • Flash window is blocked. | |||
Notes | Pictures are too dark | • Subject is beyond flash range. | |||
• | Adjust exposure compensation. | ||||
(underexposed). | |||||
• | Increase ISO sensitivity. | ||||
| |||||
and |
| • Subject is backlit. Select Backlight scene | |||
|
| ||||
Index |
|
| mode or use fill flash. |
| |
|
|
|
| ||
Pictures are too bright | Adjust exposure compensation. | ||||
| (overexposed). | ||||
|
|
|
| ||
|
|
|
| ||
|
| When taking pictures with V (auto with red- |
| ||
|
| eye reduction) or fill flash with slow sync and |
| ||
| Unexpected results when flash |
| |||
| mode, |
| |||
| set to V(auto with | ||||
| areas not affected by | ||||
| reduction). |
| |||
| mode other than Night portrait, and change |
| |||
|
|
| |||
|
| the flash to any setting other than V (auto |
| ||
|
| with |
| ||
|
|
|
|
|
160