Troubleshooting
Problem | Cause/Solution | A |
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| • The intended subject is one with which |
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Camera cannot focus. | autofocus does not perform well. |
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• Select Auto for AF assist in set up menu. |
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| • Turn camera off and then on again. |
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| • Use flash. |
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| • Increase the ISO sensitivity value. |
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Pictures are blurred. | • Enable electronic vibration reduction or |
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motion detection. |
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| • Use BSS. |
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| • Use tripod and |
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Bright specks appear in | Flash is reflecting off particles in air. Turn flash |
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pictures taken with flash. | off. |
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| Smear occurs when extremely bright light |
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Streaks of light or partial | strikes the image sensor. When shooting with |
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Continuous set to |
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discoloration are visible in the |
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recording movies, avoiding bright objects, such |
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monitor. |
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as the sun, reflections of the sun, and electric |
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| lights is recommended. |
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| • Flash is off. |
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| • Some scene modes with which the flash does |
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| not function is selected. |
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Flash does not fire. | • On is selected for Blink proof in smart | Technical | ||
portrait menu. |
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| • Dmode is selected. |
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| • Another function that restricts flash is | Notes | ||
| enabled. |
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Optical zoom cannot be used. | Optical zoom cannot be used while recording | and | ||
movies. | ||||
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| Index | |
| • Digital zoom is set to Off in the setup menu. | |||
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| Digital zoom is not available in the following |
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| situations. |
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| • When Scene auto selector, Portrait, or |
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Digital zoom cannot be used. | Night portrait is selected for scene mode. |
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• When shooting in smart portrait mode. |
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| • When shooting in subject tracking mode. |
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| • Just before recording a movie (up to 2× can |
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| be applied while recording movies). |
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| • When Continuous is set to |
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Image mode not available. | Another function that restricts the Image mode |
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| option is enabled. |
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