1 General Information
Warnings
It is very important that you read the User Guide carefully as it contains detailed information on installation, programming and operational issues which you will need to be aware of to ensure the Care Phone operates properly. If you are not clear about how to install the phone or have any queries on any issue, please contact our Australian Customer Support Service on 1300 889 785. The following is a list of some of the important issues and important warnings which you need to be aware of. This is not a summary of all the important issues and you must still read the User Guide in full.
The emergency call feature will not be activated in the following circumstances:-
•the remote pendant is not within the range of up to 30 metres from the phone;
•the battery for the remote pendant is not properly installed or is flat;
•the phone is not properly connected to power and the telephone line or the phone battery is not properly installed or is flat;
•the phone is engaged or off the hook;
•No emergency numbers have been stored in the phones memory.
Warnings
•Add your emergency message to more than one number to avoid circumstances where the only person contacted is not available.
•Inform the person(s) whose number(s) will be stored in the emergency message that they need to acknowledge the call by pressing 0 at the appropriate time.
•Ensure the numbers are stored with the area code and in the order in which you want the phone to call them.
•Edit the stored phone numbers for persons to be contacted in emergency situations when they change their phone numbers.
•Ensure the telephone has charged backup batteries installed at all times.
•Test the emergency call feature regularly.
•Test the batteries on both the phone and the pendant regularly to ensure they are charged sufficiently to activate the emergency call feature.
•The telephone is designed for indoor use only. Do not install the telephone in areas where there is the risk of an explosion, excessive exposure to smoke, dust, vibrations, chemicals, moisture and heat.
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