Message Displayed

Description

 

 

Unknown BIOS error.

This message is displayed when ADM module is not present in the AMIBIOS8

Error code = 004Ah

ROM.

 

 

Unknown BIOS error.

This message is displayed when language module is not present in the AMIBIOS8

Error code = 004Bh

ROM.

 

 

Floppy Controller

Error in initializing legacy Floppy Controller.

Failure

 

 

 

Index of Symptom-to-FRU Error Messages

To use the information in this section to diagnose a problem:

1.Find the error symptom in the left column.

2.If directed to a check procedure, replace the FRU indicated in the check procedure.

If no check procedure is indicated, the first Action/FRU item listed in the right column is the most likely cause.

NOTE If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 65.

Processor/Processor Fan-related Symptoms

Symptom/Error

Action/FRU

 

 

 

Processor fan does not run but power

Ensure the system is not in power saving mode.

supply fan runs.

With the system powered on, measure the voltage of the

 

 

processor fan connector. Its reading should be +12Vdc. If the

 

 

reading shows normal, but the fan still does not work, then

 

 

replace the heat sink fan.

 

Mainboard

 

 

 

Processor test failed.

Processor

 

Mainboard

 

 

 

NOTE Normally, the processor fan should be operative, and the processor clock setting should be exactly set to match its speed requirement before diagnosing any processor problems.

Mainboard and Memory-related Symptoms

Symptom/Error

Action/FRU

 

 

 

Memory test failed.

Memory module

 

Mainboard

 

 

 

Incorrect memory size shown or repeated

Insert the memory modules in the DIMM sockets properly,

during POST.

 

then reboot the system.

 

Memory module

 

Mainboard

 

 

 

System works but fails to enter power

Enter CMOS Setup and load the default settings. In Windows

saving mode when the Power Management

 

systems, check settings in Power Management Property of

Mode is set to Enabled.

 

the Control Panel.

 

• Reload software from Recovery CD.

 

 

 

Blinking cursor only; system does not work.

IDE drive connection/cables

 

IDE disk drives

 

See “Undetermined Problems”.

 

Mainboard

 

 

 

Packard Bell oneTwo M3600 AIO Computer Service Guide

53

Page 61
Image 61
Packard Bell M3600 manual Index of Symptom-to-FRU Error Messages