Chapter 11 : Troubleshooting 1 65
3Turn the phone completely off (see Turn everything (the screen and
wireless services) on/off).
4Press and release the back cover release.
5Slide your thumbnail or a credit card into the hairline opening between
the back cover and the phone, starting at the bottom and moving
halfway up one side until you hear the clasp (x) release.
6Repeat step 5 to release the clasp (y) on the other side of the phone.
7Lift off the back cover.
8Remove the battery by pulling the tab that appears at the top of the
battery.
9Insert the new battery.