
Chapter 11 : Troubleshooting 177
In Calendar, to see events from just one calendar, tap the word All in the 
upper-right corner of the screen and pick the account you want to see (see 
Change the Calendar display).
In Contacts, the list view shows all contacts from all accounts. You can, 
however, see what data comes from which account by opening the contact 
and tapping Edit. If you want to unlink contacts, see Unlink a contact.
In Email, you can turn off the smart folder for All Inboxes (see Set email 
preferences). Then make the inboxes of your individual accounts favorites so 
that they're always easy to see in Account List view (see Add a folder as a 
favorite).
I started entering a contact’s name in universal search, but I’m
not seeing the person in the results
•You need to enter at least two letters in universal search before contact 
matches are returned.
•If the contact is a linked contact, universal search searches on the primary 
profile only. Scroll through the contact match results to make sure that 
universal search did not return a different match for your contact from the 
one you were expecting.
For example, suppose you're searching for your friend Ed Smith’s 
contact info. You have three contact entries for Ed that are linked, and 
the primary entry happens to be the one listed by Ed’s screen name, 
ScubaEd. Typing es is not going to find Ed’s contact; you have to type 
scu. To correct this, make the contact listing Ed’s real name the 
primary contact (see Link a contact).
CameraHere are some tips for taking good pictures with the camera:
•Clean the camera’s lens with a soft, lint-free cloth.
•Take pictures in bright lighting conditions. Low-light images may be 
grainy, due to the sensitivity of the camera.
•Hold the phone as still as possible. Try supporting your picture-taking arm 
up against your body or a stationary object (such as a wall).
•Keep the subject of the pictures still. Exposure time is longer with lower 
light levels, so you may see a blur.
•For best results, verify that you have the brightest light source coming 
from behind you, lighting the subject’s face. Avoid taking indoor pictures 
with the subject in front of a window or light. If the light is behind the 
subject, try moving closer to the subject and enabling the flash.
•Make sure the subject is at least 018 inches (.5 meter) away from the 
camera to ensure good focus.
•If you take a picture when the keyboard is slid out, press Space  to 
take the picture instead of tapping the onscreen shutter icon.
Amazon MP3I bought a song from Amazon MP3, but it isn’t showing up on
my phone
Occasionally, the download process may be interrupted, so a song you 
purchased may not be successfully downloaded to your phone. To confirm 
the purchase and download of a song, log in to your Amazon account from 
your computer. If the song shows up there as purchased and downloaded, 
contact Amazon support and let them know you never received your song.
Transferring information from your computerI bought a song through Amazon MP3 and want to transfer it
to my computer
You can copy music files on your phone to your computer for use with a 
desktop music player. For instructions, see Copy files between your phone 
and your computer.