Main
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Contents
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About This Book
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CHAPTER 1
Welcome
System requirements
Minimum requirements: Windows computers
Minimum requirements: Mac computers
Wireless service
Making a call in a medical or safety emergency
Software Download Available
Compatibility of third-party applications
Finding information
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CHAPTER 2
Exploring Your Handheld
Locating handheld components
Locating front panel controls
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Using the indicator light
Locating back panel components
Adding an expansion card
To insert a card:
To remove a card:
Using the backlight
To enable the backlight or adjust the backlight level:
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CHAPTER 3
Navigating and Entering Data
Tapping
Using the navigator
To navigate in list screens, do any of the following:
To navigate in record screens:
To navigate in dialog boxes:
Using the keyboard
Typing capital letters
Accessing international and special characters
Accessing from the keyboard
To access international characters from the keyboard:
To use the onscreen keyboard:
Using the Function key
Using special features
Using menu commands
To use menu commands:
Using ShortCuts
To use a ShortCut:
Using elements of the handheld interface
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Displaying online tips
To display an online tip:
Beaming data
To select a business card:
To beam a record, business card, or category of records:
To beam an application:
To receive beamed information:
Using your computer keyboard
Importing data
Importing data from a Windows computer
To import data from a Windows computer:
Using File Link
Importing data from a Mac computer
To import data from a Mac computer:
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CHAPTER 4
Working with Applications
Opening applications
To open an application on your handheld:
Other ways to open applications
Opening expansion card applications
Switching between applications
To switch to an expansion card:
Categorizing applications
To categorize an application:
To display applications by category:
Changing the Applications Launcher display
To change the Applications Launcher display:
To open the Applications Launcher to the last opened category:
Copying applications to or from an expansion card
To copy an application to an expansion card:
To copy an application from an expansion card:
Selecting copy settings
To select copy settings:
Using menus
To open the menu bar:
Choosing a menu
To select a menu command with the stylus:
Menu commands
Choosing application preferences
To change preferences for an application:
Performing common tasks
Creating records
To create a record:
Editing records
Entering text
Using the Edit menu
To select text in an application:
Deleting records
To delete a record using the menu command:
To delete a record using the Menu:
Other ways to delete records
Purging records
To purge records:
Categorizing records
To move a record into a category:
To display a category of records:
To define a new category:
To rename a category:
Finding information
Looking up Address Book records
To look up an Address Book record with the stylus:
To look up an Address Book record with the navigator:
Using Find
To use Find:
Using Phone Lookup
To use Phone Lookup:
Looking up names to add to Expense records
To add names to an Expense record:
Sorting lists of records
To sort records in Address Book, Note Pad, and Memo Pad:
To sort records in To Do List and Expense:
Attaching notes
To attach a note to a record:
To review or edit a note:
To delete a note:
Choosing fonts
To change the font style:
Receiving alerts
Receiving alerts on your handheld
To respond to alerts, do one of the following:
Receiving alerts from Palm Desktop software
To enable an event alert from Palm Desktop software:
Installing and removing applications
Installing add-on applications
To install add-on software on your handheld using a Windows computer:
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To install add-on software on your handheld using a Mac computer:
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Removing applications
To remove an add-on application:
Removing Palm Desktop software
To remove Palm Desktop software from a Windows computer:
To remove Palm Desktop software from a Mac computer:
CHAPTER 5
Using Address Book
T o open A ddress Book:
Creating an Address Book entry
To create a new Address Book entry:
Selecting types of phone numbers
To select other types of phone numbers in an entry:
Changing Address Entry details
To open the Address Entry Details dialog box:
Making connections from Address Book
Quick Connect
To make a connection with Quick Connect:
To configure Quick Connect settings:
Tap-to-Connect
To enable Tap-to-Connect:
To make a connection with Tap-to-Connect:
Address Book menus
Record menus
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CHAPTER 6
Using Calculator
To open Calculator:
Performing calculations
Viewing recent calculations
To display recent calculations:
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CHAPTER 7
Using Card Info
Reviewing Card Information
To review Card Information:
Renaming a card
To rename a card:
Formatting a card
To format a card:
Managing an expansion card
Using the Card Info menu
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CHAPTER 8
Using Date Book
To open Date Book:
Scheduling an event
To schedule an event for the current day:
To schedule an event for another day:
T o schedule a n untime d event:
Selecting an event
To select an event:
Rescheduling an event
To reschedule an event:
Setting an alarm for an event
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Scheduling repeating or continuous events
To schedule a repeating or continuous event:
Changing repeating or continuous events
To delete repeating events:
Considerations for repeating or continuous events
Changing the Date Book view
To cycle through Day, Week, Month, and Agenda views:
Working in Week view
To display the Week view:
Tips for using Week view
Working in Month view
Tips for using Month view
Working in Agenda view
To display the Agenda view:
Spotting event conflicts
Date Book menus, preferences, and display options
Display Options
Preferences
About Date Book
CHAPTER 9
Using Expense
To open Expense:
Adding expense items
Changing the date of an Expense item
To change the date of an Expense item:
Entering receipt details
To open the Receipt Details dialog box:
Customizing the Currency pick list
To customize the Currency pick list:
Changing the default currency
To change your default currency:
Defining a custom currency symbol
To define a custom currency symbol:
Setting Show Options
To open the Show Options dialog box:
Working with Expense data on your computer
Displaying the euro on your computer
Printing the euro
Using Expense menus
CHAPTER 10
Using Memo Pad
To open Memo Pad:
Creating memos
To create a new memo:
Reviewing memos
To review a memo:
Using Memo Pad menus
Record menus
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CHAPTER 11
Using Palm Mobile
Using your hands-free headset
To use the hands-free headset:
To adjust the volume during an active call:
Opening Palm Mobile
To open Palm Mobile from the Mobile icon in Applications Launcher:
To open Palm Mobile from the headset:
Answering a phone call
To answer a phone call:
Dialing a number from the keypad
To dial a number from the keypad:
Redialing the most recently dialed number
To redial the most recently dialed number:
Managing a phone call
To manage a phone call:
Answering call waiting
To answer call waiting:
Using conference calling
Creating a conference call
To create a conference call with an active caller and callers on hold:
To place a conference call:
Managing a conference call
To have a private conversation with one caller:
To disconnect one caller:
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Retrieving voicemail
To retrieve voicemail from a notification message:
To retrieve voicemail message from Palm Mobile:
Using speed dial
Creating a speed-dial entry
To create a speed dial entry:
Dialing a speed-dial entry
To dial a speed-dial entry:
Editing a speed-dial entry
To edit a speed-dial entry:
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Using the Call History list
Dialing a number from the Call History list
To dial a number from the Call History list:
Using redial reminders
Creating a redial reminder
To create a redial reminder:
Managing redial reminders
To view and edit the redial reminder list:
Managing profiles
To change your currently active call profile:
To edit your call profiles:
Managing ring tunes
To delete a ring tone:
To beam a ring tune:
Using Palm Mobile menus
Mobile menu
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CHAPTER 12
Using Note Pad
T o o pen Note Pad:
Creating a note
To create a new note:
To clear the screen:
Reviewing notes
To review a note:
Changing Note Pad color settings
To set the colors:
Setting an alarm for a note
To set an alarm for a note:
Using Note Pad menus
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CHAPTER 13
Using SIM Manager
To open SIM Manger:
Adding SIM Manager items
To add a a SIM Manager item:
Managing SIM Manager items
To edit or delete a SIM Manager item:
To copy a SIM Manager item to the Address Book:
Using SIM Manager menus
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CHAPTER 14
Using SIM Services
Accessing a service
To access a service:
Using the SIM Services menu
CHAPTER 15
Using SMS
To open SMS:
Creating messages
To create a message:
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Sending and receiving messages
To send and receive messages at the same time:
To send all messages in your Outbox:
To download all messages:
Viewing messages
To view text messages in your Inbox:
To view data messages in your Inbox:
To view messages in your Outbox or Archive categories:
To view messages in your Trash:
Working with draft messages
To place a message in the Draft category:
To view or edit draft messages:
Adding a signature to a message
To define a signature:
To add your signature to a message:
Sending data from another application
To send data from another application:
Setting preferences
To view or change SMS Preferences:
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Using SMS menus
Message menu
CHAPTER 16
Using To Do List
T o open T o Do L ist:
Creating list items
To create a To Do List item:
Setting priority
To set the priority of a To Do List item:
Checking off a To Do List item
To check off a To Do List item:
Changing To Do List item details
To display the To Do Item Details dialog box:
Setting a due date
To set a due date for a To Do List item:
Setting To Do Preferences
To change the Preferences settings:
Using To Do List menus
CHAPTER 17
Using Palm VersaMail Personal E-mail Software
Getting started with the VersaMail application
Synchronizing an existing username
Upgrading a MultiMail database
To upgrade an existing e-mail database for use with the VersaMail application:
Installing Documents To Go
Setting up and managing e-mail accounts
Account and connection types
Setting up the default account that came with your handheld
To determine if you have a preconfigured e-mail account on your handheld:
To set up the default account that came with your handheld:
Setting up a new e-mail account
Setting up a network e-mail account
Using a GPRS/GSM carrier
Using an ISP
Creating a network e-mail account
To create a network e-mail account:
Entering the account username and password
To enter the account username and password:
Entering the name of the outgoing and incoming mail server
To enter mail server settings:
Setting mail retrieval options for a POP or IMAP account
Setting outgoing mail options
Testing your new account
Creating a synchronize-only account
To create a synchronize-only e-mail account:
Entering the account username and password
To enter the account username and password:
Entering the name of the outgoing and incoming mail server
To enter mail server settings:
Setting mail retrieval options for a POP or IMAP account
Setting outgoing mail options
Configuring your synchronize-only account
Setting VersaMail connection preferences
To set account connection preferences:
Editing e-mail accounts
To select the account to edit:
To edit an account:
Changing the account username and password
To edit the account username and password:
Editing the name of the outgoing and incoming mail server
To edit mail server settings:
Editing mail retrieval options for a POP or IMAP account
Editing outgoing mail options
Deleting an e-mail account
To delete an account:
Selecting a different service for a given e-mail account
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Getting, sending, and managing e-mail
Getting and reading e-mail
Choosing the e-mail account and displaying the Inbox
To display an account and its Inbox:
Getting e-mail by subject or getting the entire message
To get e-mail messages:
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Icons in the VersaMail application
Reading e-mail
To read a message:
Viewing other folders
To view other folders:
Managing columns in the folders list view
To display or hide a column in a folders list view:
To change the sort order:
Moving e-mail between folders
To move one e-mail message:
To move multiple e-mail messages:
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Creating and editing mail folders
To create and edit e-mail folders:
Creating and sending new e-mail
To create a new e-mail message:
Addressing a message by typing the address
To enter the address:
Addressing a message using Address Book
To use an address from Address Book:
Using Smart Addressing to address a message
To use Smart Addressing to address a message:
Turning Smart Addressing on or off
To turn Smart Addressing on or off in VersaMail Preferences:
Composing and sending e-mail
To compose the rest of the e-mail and send it:
Completing drafts
Attaching a personal signature
To create a personal signature:
Forwarding e-mail
To forward e-mail:
Replying to e-mail
To reply to an e-mail that you are reading:
To reply to an e-mail from the folders list:
Working with attachments
Viewing attachments on your handheld
To view an attachment:
Downloading large attachments
To download a single attachment that exceeds the maximum message size:
To download multiple attachments whose total size exceeds the maximum message size:
Attaching files to e-mail
To attach a file to a message:
Forwarding an attachment
To forward a message with an attachment:
Deleting messages
To delete one or more messages:
To delete messages before a certain date:
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Emptying the trash
To empty the trash:
To have the trash emptied automatically:
Marking messages as read or unread
To mark messages as read or unread:
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Setting preferences for getting and deleting e-mail
To set e-mail preferences:
Adding or updating an Address Book entry directly from a message
To add a new Address Book entry:
Synchronizing e-mail between the handheld and the desktop
Configuring an account in HotSync Manager
T o start Palm V ers aMail H otSync Co nduit
Setting synchronization options and account settings
To configure an account and set the synchronization options:
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Verifying handheld account settings before synchronizing accounts
Configuring Microsoft Outlook
To configure Microsoft Outlook:
Configuring Microsoft Outlook Express
To configure Outlook Express:
Converting attached files
To turn off attachment conversion plug-ins:
Synchronizing an account
To select which accounts are synchronized during a HotSync operation:
Going beyond the basics
Setting server options for an IMAP account
To set mail retrieval server options for an IMAP account:
Managing mail filters
Creating mail filters
To create a filter:
Turning filters on and off
To turn a filter on or off:
Editing or deleting a filter
To edit or delete a filter:
Managing mail settings
To select the account whose settings you want to manage:
To change the protocol type:
To change your username or password:
To set a default service for this account (different from the default service for your handheld):
To change e-mail address/mail server settings:
To change incoming mail server settings:
To set outgoing mail server (SMTP) settings:
To set additional outgoing mail options:
Adding APOP to an account
To edit an account and add APOP:
Adding ESMTP to an account
To edit an account and add ESMTP:
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Copying text from an e-mail message for use in other applications
To copy and paste text from an e-mail message:
Using the command bar
To access the command bar on your Tungsten W handheld:
E-mail header details
Backing up mail databases
To back up the e-mail database:
Wireless IMAP folder synchronization
To wirelessly synchronize a single pair of handheld/mail server IMAP folders:
To synchronize multiple pairs of IMAP folders:
Accessing corporate e-mail
Five-way navigation in the VersaMail application
the list on when you return to the list view
To read and delete a message:
Keyboard shortcuts in the VersaMail application
To use a keyboard shortcut:
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CHAPTER 18
Using Palm WAP Browser
Opening Palm WAP Browser
To open Palm WAP Browser from the Applications Launcher:
Opening a WAP site
To open a WAP site by entering a URL:
To open a WAP site from the history list:
Browsing a WAP site
Browsing secure WAP sites
Using bookmarks
Adding a bookmark
To bookmark the current WAP page:
To enter a bookmark from the Edit Bookmarks dialog box:
Visiting a bookmarked WAP site
To open a WAP site from the Bookmarks dialog box:
Editing a bookmark
To edit a bookmark:
Deleting a bookmark
To delete a bookmark:
Using your Push Inbox
Using advanced features
Changing gateways
Setting advanced options
Using cache memory
Selecting an Access Point Name
Selecting Mode
Using the security features
Creating password and signature key pairs
To create a password key pair:
Changing your password or signature
To change your password:
Viewing the public key and the signed key
To view your public key and signed key:
Storing certificates
To store a certificate:
Viewing certificates
To view your stored certificates:
Using Palm WAP Browser menus
CHAPTER 19
Using World Clock
To open World Clock and view the time:
Setting the primary location
To set the Location:
To set the date:
To set the time:
Choosing a different primary location
To change the primary location:
Setting the secondary locations
To select the secondary Locations:
Adding a location
To add a location:
To set Daylight Saving options:
Modifying a Location
To modify a Location:
Removing a location
To remove a Location:
Setting an alarm
To set an alarm:
Using World Clock menus
Options menu
CHAPTER 20
Performing HotSync Operations
Selecting HotSync setup options
To set the HotSync options on a Windows computer:
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To set the HotSync options on a Mac:
Customizing HotSync application settings
To customize HotSync application settings on a Windows computer:
To customize HotSync application settings on a Mac computer:
Performing cradle/cable HotSync operations
Performing a cradle/cable HotSync operation: Windows computer
To perform a local HotSync operation on a Windows computer:
Performing a direct HotSync operation: Mac computer
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To perform a local HotSync operation on a Mac computer:
Conducting IR HotSync operations
Preparing your computer for infrared communication
To configure HotSync Manager for infrared communication on a Windows computer:
To configure HotSync Manager for infrared communication on a Mac computer:
Performing an IR HotSync operation
To perform an IR HotSync operation:
Returning to cradle/cable HotSync operations
To return to local USB cradle/cable HotSync operations on a Windows computer:
To return to local serial cradle/cable HotSync operations on a Windows computer:
To return to local serial cradle/cable HotSync operations on a Mac computer:
Conducting HotSync operations using an attached modem
Preparing your computer for a modem HotSync operation
To prepare your Windows computer for a modem HotSync operation:
To prepare a Mac computer for a modem HotSync operation:
Preparing your handheld for a modem HotSync operation
To prepare your handheld for a modem HotSync operation:
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Selecting the conduits for a modem HotSync operation
To change the Conduit Setup for a modem HotSync operation:
Performing a HotSync operation using an attached modem
To perform a modem HotSync operation:
Conducting network HotSync operations
Connecting to your companys dial-in server
To prepare your computer for a network HotSync operation:
To prepare your handheld for a network HotSync operation:
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Performing a network HotSync operation
To perform a network HotSync operation:
Using File Link
Creating a user profile
To create a user profile on a Windows computer:
To create a user profile on a Mac computer:
Performing the first HotSync operation with a user profile
To use a profile for the first-time HotSync operation on a Windows computer:
To use a profile for the first-time HotSync operation on a Mac computer:
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CHAPTER 21
Setting Preferences for Your Handheld
Viewing Preferences
To open the Preferences screens:
Buttons preferences
To change the Buttons preferences:
Connection preferences
Creating and editing GPRS connections
To add or edit a GPRS connection:
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Creating and editing GSM connections
To create or edit a GSM connection:
IR to PC connection
To edit the IR to PC/Handheld connection:
Date and Time preferences
To set the date:
To set the time:
To set the time zone:
Digitizer preferences
Formats preferences
Country default
To set the country default:
Time, date, week start, and numbers formats
To select the time, date, week start, and numbers format:
General preferences
Auto-off delay
To set the Auto-off delay:
Cradle settings
To change the cradle setting:
System, alarm, and game sounds
To set the system and alarm sounds:
Alarm Vibrate and indicator light settings
To set the Alarm Vibrate and indicator light settings:
Beam Receive
Keyboard Preferences
To set the key repeat rate:
To set key clicking:
To set key press-and-hold functionality:
Remapping keys
To remap a key:
Mobile preferences
Turning the mobile radio on and off
To turn the mobile radio on or off:
Enabling call waiting
To enable or disable call waiting:
Concealing your number
To conceal or display your number:
Diverting your calls
To divert your phone calls:
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To divert your e-mail:
To divert your Fax messages:
Tracking your phone time
To check your phone call timer settings:
Checking your current status
To check your current status statistics:
Checking your GPRS network usage
To check your GPRS network usage:
Setting your network selection search mode
To set your network search mode:
Viewing and editing your preferred networks list
To view the Preferred Networks list:
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To add a network to the Preferred Networks list by specifying a network ID:
Setting PIN for mobile power on
To edit PIN protection:
To change your PIN number:
Unlocking your SIM card
To unlock your SIM card:
Setting call barring
To edit call barring settings:
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To change the call barring password:
Setting Fixed Number Dialing (FND)
To view or dial an FND entry:
To add or edit an FND entry:
To change the PIN2 number:
Network preferences
Modem Accessory and TCP/IP software
Selecting a service
To select a service:
Entering a username
To enter a username:
Entering a password
To enter a password:
Selecting a connection
To select a connection:
Adding telephone settings
To enter your server phone number:
Entering a prefix
To enter a prefix:
Disabling call waiting
To disable call waiting:
Using a calling card
To use a calling card:
Connecting to your service
To establish a connection:
To close a connection:
Creating additional service templates
To add a new service template:
To duplicate an existing service template:
Adding detailed information to a service template
To add connection details:
Idle timeout
To set the Idle timeout:
Selecting Next Service
To select the Next Service:
Defining primary and secondary DNS
IP address
To identify dynamic IP addressing:
To enter a permanent IP address:
Login scripts
Creating a login script on your handheld
To create a login script:
Plug-in applications
Deleting a service template
To delete a service template:
Network preferences menu commands
Service menu Options menu View Log
Owner preferences
To enter the Owner preferences:
To unlock the Owner Preferences screen:
Security preferences
Assigning a password
To assign a password:
Changing or deleting a password
To change or delete your password:
Locking your handheld
Locking your handheld automatically
To set your handheld to lock when you turn it off:
To set your handheld to lock at a preset time:
To set your handheld to lock after a period of inactivity:
Locking your handheld manually
To lock and turn off your handheld:
Recovering from a forgotten password
To delete a forgotten password:
Making records private
To hide all private records:
To mask all private records:
To display all private records:
To unmask individual records:
To make a record private:
ShortCuts preferences
Creating a ShortCut
To create a ShortCut:
Editing a ShortCut
To edit a ShortCut:
Deleting a ShortCut
To delete a ShortCut:
APPENDIX A
Maintaining Your Handheld
Caring for your handheld
Battery considerations
Resetting your handheld
Performing a soft reset
To perform a soft reset:
Performing a hard reset
To perform a hard reset:
To restore your data from a Windows computer after a hard reset:
To restore your data from a Mac computer after a hard reset:
Installing and removing the SIM card
To install the SIM card or verify installation:
To remove the SIM card:
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APPENDIX B
Frequently Asked Questions
Software installation problems
Operating problems
Tapping and writing problems
Wireless problems
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Palm WAP Browser problems
SMS problems
Application problems
Palm Mobile problems
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HotSync problems
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Beaming problems
Recharging problems
Password problems
Technical support
To find your handheld version and memory information:
To find your wireless service providers name and mobile radio software version:
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Product Regulatory and Safety Information
FCC Statement
Industry Canada
Battery Warning
Varning
Advarsel!
Varoitus
Declaration of Conformity
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Index
A
B
C
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D
E
F
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N
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W