Before calling for service
Power supply| There’s no power. | • Make sure the battery and AC adaptor are connected properly. | Page 24 | |||
| Check the connections again. |
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| Power goes off as soon as | • The battery may have run out. |
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| it is turned on. | If the remaining battery charge display |
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| turns red, the |
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| battery is exhausted. |
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| Either recharge the battery or replace the discharged battery |
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| with a fully charged one. |
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| The battery runs down | • Make sure the battery is fully charged. | Page 23 |
| quickly. | Keep charging until the CHARGE lamp on the battery charger |
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| goes out. |
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| • Are you using the battery in a cold place? |
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| The battery is affected by the ambient temperature. Its |
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| operating time is reduced in |
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| • The battery may have reached the end of its service life. The |
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| battery will become unchargeable. The battery has a certain |
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| service life which varies depending on how the battery is used. |
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| If the battery operates only for a short period even when it is |
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| charged adequately, it has reached the end of its service life. |
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| The remaining battery | • The remaining battery capacity display is merely a guideline. | — |
| capacity is not displayed | To ensure that remaining battery capacity is displayed correctly, |
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| correctly. | use the battery completely from a |
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| charge the battery again. (Remaining battery capacity may still |
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| not be displayed correctly if the battery has been used for long |
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| periods in high or low temperatures, or if the battery has been |
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| recharged a large number of times.) |
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| Cannot start shooting. | • Make sure the POWER/Mode selector switch is ON. | Page 25 |
| Cannot record even | • Is the | Page 33 |
| through the SD Memory | “LOCK” position? The card cannot be recorded to if the switch |
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| Cards are inserted | is in the “LOCK” position. |
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correctly. | • Is the remaining memory available on the SD Memory Cards |
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| extremely low? Please save contents onto different media and |
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| delete unneeded data from the cards, or use new cards instead. |
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| • Have the SD Memory Cards been correctly formatted? | Page 30 |
| Alternatively, are the cards of a format that is incompatible with |
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| this camera? Reformat the cards with the camera. |
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| • 8 MB - 16 MB SD Memory Cards cannot be used. | Page 17 |
| Recording stops by itself. | • Is your SD Memory Card compatible with use for video | Page 17 |
| recording? |
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| Always use SD Memory Cards compatible with use for video |
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| recording. |
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| There is a vertical | • Adjust the images using the 3D FINE function, to minimize | Page 45 |
| misalignment between the | misalignment. If the misalignment cannot be reduced to the |
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| left and right images. | specified value even if adjusted with the 3D FINE function, |
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| consult your dealer. |
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| There is focus | • The focus may have been misaligned by shock applied to | — |
misalignment between the | the camera. Turn the power off then on again. If the focus |
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left and right images. | misalignment persists, consult your dealer. |
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