Before Calling for Service

Troubleshooting

Contact your dealer if the problem persists even when you have checked the following items.

AG-HMX100P/HMX100E-related problems

Problem

What to Check

•The power cannot be switched on. Is the plug of the power cable inserted properly in the outlet?

• There is no picture.

• Is the power of the connected equipment switched on?

 

• Are the cables connected correctly?

 

• Has fade has been applied?

 

• Has the source been input correctly?

• There is no color.

• Is the video effect or color effect set to ON?

 

• Is only component Y signal provided as input instead of the composite signal?

 

• Has the source been input correctly?

• There is no sound.

• Has audio fade-out been applied?

•Has the source been input correctly?

•The image does not change even • Has the same signal been selected for A-side and B-side?when the transition lever is moved.

Service for Calling Before

39