Panasonic CF-19 manual Troubleshooting Basic, Starting Up

Troubleshooting (Basic)

Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the “Reference Manual”. For a software problem, refer to the software’s instruction manual. If the problem persists, contact

Panasonic Technical Support (		page 34). You can also check the computer’s status in the PC Information Viewer
(	Reference Manual “Troubleshooting (Advanced)”).
	Starting Up
Cannot start up.		Connect the AC adaptor.
The power indicator or bat-		Insert a fully charged battery.
tery indicator is not lit.		Remove the battery pack and the AC adaptor, then connect them again.
		If a device is connected to the USB port, disconnect the device, or set [USB Port] or
		[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.
		If a device is connected to the ExpressCard slot, disconnect the device, or set
		[ExpressCard Slot] to [Disable] in the [Advanced] menu of the Setup Utility.
		Press Fn + F8 to turn off the concealed mode.
The power is turned on but		The computer is warming up before start up. Wait for the computer to start up (takes up
“Warming up the system (up		to 30 minutes). If, “Cannot warm up the system” is displayed, the computer failed to warm
to 30 minutes)” appears.		up and does not start. In this case, turn off the computer, leave it in an environment of
		5 °C {41 °F} or higher temperature for about an hour, and then turn on the power again.
Cannot turn on the computer.		Leave it in an environment of 5 °C {41 °F} or higher temperature for about an hour, then
The computer does not re-		turn on the power again.
sume from sleep
(	)/standby
(	).
(The power indicator blinks
quickly in green.)
		Slide and hold the power switch for four seconds or longer to shut down the computer
The computer does not		forcibly. (Data not saved will be lost.) Then disable the screen saver.
enter sleep mode while the
screen saver is running. (The
screen stays black.)
You have forgotten the pass-		Supervisor Password or User Password: Contact Panasonic Technical Support ( page
word.		34).
		Administrator password:
		If you have a password reset disk, you can reset the administrator password. Set the
		disk and enter any wrong password, then follow the on-screen instructions and set a
		new password.
		If you do not have a password reset disk, reinstall ( page 21) and set up Windows,
		and then set a new password.
“Remove disks or other		A floppy disk is in the drive and it does not contain system startup information. Remove
media. Press any key to		the floppy disk and press any key.
restart” or a similar message		If a device is connected to the USB port, disconnect the device, or set [USB Port] or
appears.		[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.
		If a device is connected to the ExpressCard slot, disconnect the device, or set
		[ExpressCard Slot] to [Disable] in the [Advanced] menu of the Setup Utility.
		If the problem persists after removing the disk, it may be a hard disk failure. Contact
		Panasonic Technical Support (			page 34).
Windows startup and opera-		Press		in the Setup Utility (	Reference Manual “Setup Utility”) to return the
			F9
tion is slow.		Setup Utility settings (excluding the passwords) to the default values. Start the Setup
		Utility and make the settings again. (Note that the processing speed depends on the ap-
		plication software, so this procedure may not make Windows faster.)
		If you installed a resident software after purchase, turn off the residence.
				Disable Indexing Service in the following menu.
		Click [start] - [Search] - [Change preferences] - [With Indexing Service (for faster local
		service)].

Troubleshooting

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