Troubleshooting
Troubleshooting (Basic)
Starting Up
The date and time are incor- | Make the correct settings. | |||
rect. |
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| Click | (Start) - [Control Panel] - [Clock, Language, and Region] - [Date |
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| and Time]. | |
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| Click [start] - [Control Panel] - [Date, Time, Language, and Regional | |
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| Options] - [Date and Time]. | |
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| If the problem persists, the internal clock battery may need to be replaced. Contact | ||
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| Panasonic Technical Support ( page 34). | ||
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| When the computer is connected to LAN, check the date and time of the server. | ||
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| The 2100 A.D. or later year will not be correctly recognized on this computer. | ||
[Executing Battery Recali- | The Battery Recalibration was canceled before Windows was shut down last time. To | |||
bration] screen appears. | start up Windows, turn off the computer by the power switch, and then turn on. | |||
[Enter Password] does not | The password you have set in the Setup Utility is not requested at resuming. To use the | |||
appear when resuming from | password security at resuming, set the Windows password. | |||
sleep ( | )/standby | A Click | (Start) - [Control Panel] - [User Accounts and Family Safety] - [Add or re- | |
( | )/hibernation. | |||
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| move user accounts] and select the account, and set the password. | ||
BClick 
(Start) - [Control Panel] - [System and Security] - [Power Option] - [Require a password when the computer wakes] and add a check mark for [Require a pass- word].
AClick [start] - [Control Panel] - [User Accounts] and select the account, and set the password.
BClick [start] - [Control Panel] - [Performance and Maintenance] - [Power Options] - [Advanced] and add a check mark for [Prompt for password when computer resumes from standby].
Cannot resume. | An error may occur when the computer automatically enters the sleep ( | ) |
/standby (
) or hibernation mode while the screensaver is active. In this case, turn off the screensaver or change the pattern of the screensaver.
Other startup problems. | Press | F9 | in the Setup Utility ( | Reference Manual “Setup Utility”) to return the |
| Setup Utility settings (excluding the passwords) to the default values. Start the Setup | |||
| Utility and make the settings again. |
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| Remove all peripheral devices. |
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| Check to see if there was a disk error. | |||
ARemove all peripheral devices including an external display.
BClick 
(Start) - [Computer] and
CClick [Tools] - [Check Now...].
A standard user needs to enter an administrator password.
DSelect the option in [Check disk options] and click [Start].
EClick [Schedule disk check] and restart the computer.
AClick [start] - [My Computer] and
BClick [Tools] - [Check Now].
CSelect the option in [Check disk options] and click [Start].
Start the computer in Safe Mode and check the error details. When the [Panasonic] boot
screen disappears*1 at startup, press and hold F8 until the Windows Advanced Options Menu is displayed. Select the Safe Mode and press Enter.
*1 When [Password on boot] is set to [Enabled] in the [Security] menu of the Setup Utility, [Enter Password] appears after the [Panasonic] boot screen disappears. As soon as you enter the password and press Enter, press and hold F8.
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