Troubleshooting your system | Dell C4130 instruction

Installing the cable routing clip	109
System board	110
Removing the system board	110
Installing the system board	112
Trusted Platform Module	115
Installing the Trusted Platform Module	115
Re-enabling the TPM for BitLocker users	116
Re-enabling the TPM for TXT users	116
Cooling fans	117
Removing a cooling fan	117
Installing a cooling fan	118
Graphics processing unit	119
GPU installation guidelines	119
Removing a GPU blank	120
Removing a GPU riser cable from the system board	121
Removing a GPU	122
Removing a GPU riser cable board	124
Removing the custom GPU brackets from the GPU removed from your system	125
Removing the GPU brackets from the replacement GPUs	127
Installing the GPU brackets on the GPU removed from your system	129
Installing the custom GPU brackets on the replacement GPU	130
Installing a GPU riser cable board	130
Installing a GPU blank	131
Installing a GPU	132
Installing a GPU riser cable on the system board	132
GPU cabling diagrams	134
GPU switch board (optional)	148
Removing the optional GPU switch board	148
Installing the optional GPU switch board	149
Control panel module	150
Removing the control panel module	150
Installing the control panel module	151
5 Troubleshooting your system	153
Safety first—for you and your system	153
Troubleshooting system startup failure	153
Troubleshooting external connections	153
Troubleshooting the video subsystem	153
Troubleshooting a USB device	154
Troubleshooting a serial I/O device	154
Troubleshooting a NIC	155
Troubleshooting a wet system	155

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Dell C4130 owner manual Troubleshooting your system

Contents

Dell PowerEdge C4130 Page Contents Installing and removing system components 102 100101 103 Troubleshooting your system Using system diagnostics 167 Jumpers and connectors 169Technical specifications 173 Getting help 177 About the PowerEdge C4130 system Supported configurations on PowerEdge C4130 systems Customer and field replaceable units Front panel features and indicators Help Back panel features and indicators Back panel features and indicators-PowerEdge C4130Page NIC indicator codes NIC indicators USATA SSD indicator codes Redundant power supply indicator codes AC PSU status indicator Documentation matrix Quick Resource Locator Setting up your system Methods of setting up and configuring the iDRAC IP addressPage Page Pre-operating system management applications Navigation keys System Setup Main Menu About System SetupEntering System Setup System Bios screen System Information screen Memory Settings screen Processor Settings screenPage Sata Settings screen PostPage Boot Settings screen Network Settings screen Integrated Devices screen Serial Communication screen System Profile Settings screen C1E System Security Settings screen Page Miscellaneous Settings screen Secure Boot Custom Policy Settings screen About Boot Manager Entering Boot ManagerBoot Manager main menu Changing the boot order Choosing the system boot mode Assigning a system and setup password Page Safety instructions Before working inside your system After working inside your system Recommended tools System coversRemoving the system top cover front Installing the system top cover front Removing the system top cover back Installing the system top cover back Removing and installing the system top cover back Inside the system-PowerEdge C4130 Inside the system Intrusion switch Removing the intrusion switch Installing the intrusion switch Removing and installing the intrusion switch Installing an internal SD card Internal dual SD module optionalRemoving an internal SD card Removing the internal dual SD module Idsdm Installing the internal dual SD module Cooling shroud Removing and installing the cooling shroud Removing the cooling shroud Installing the cooling shroud Processor blankRemoving a processor blank Installing a processor blank Removing and installing a processor blank System memory Processor General memory module installation guidelines Mode-specific guidelines Memory sparing Memory optimized independent channel modeAdvanced ECC lockstep Memory mirroring Sample memory configurations Memory configurations-dual processors 160 2R, x4, 2133 MT/s Removing memory modules Installing memory modules Removing and installing a memory modulePage Installing the memory module Processors Removing a heat sink Removing and installing a heat sink Removing a processorPage Close first socket release lever Lock icon Processor Installing a processor Installing a heat sink Installing a processor Installing a heat sink Applying thermal grease on the top of the processor System battery Replacing the system battery System battery Positive side of the battery connector PCIe shroud Removing the PCIe shroud Installing the PCIe shroud Removing and installing the PCIe shroud Expansion card installation guidelines Expansion card riser and expansion cards Length Three GPUs without switch Processor Low Profile Half Removing the expansion card riser Installing the expansion card riser Removing and installing the expansion card riser Removing expansion cards Installing expansion cards Removing and installing an expansion card blank Expansion card cabling diagrams Cabling two expansion cards Cabling one expansion card Cabling one expansion card Power supply units Hot Spare feature Removing the power supply unit blank Removing and installing the PSU blank Installing the power supply unit blank Removing an AC power supply unit Installing an AC power supply unit PSU Hard drives Removing the optional 2.5 inch hard drive cage Installing the optional 2.5 inch hard drive cage Removing and installing the 2.5 inch hard drive cage Removing the optional 2.5 inch hard drive cage cover Installing the optional 2.5 inch hard drive cage cover Removing and installing the 2.5 inch hard drive cage cover Prerequisites Ensure that you read the Safety instructions Page Prerequisites Ensure that you read the Safety instructions Installing the optional 2.5 inch hard drive cage cover Hard drive cabling diagrams Cabling SAS and Sata hard drives to the RAID cardPage USATA SSDs Removing a 1.8 inch uSATA SSD blank Installing a 1.8 inch uSATA SSD blank Removing a 1.8 inch uSATA SSD carrier Installing a 1.8 inch uSATA SSD carrier Removing and installing a 1.8 inch uSATA SSD carrier Removing a 1.8 inch uSATA SSD from a SSD carrier Installing a 1.8 inch uSATA SSD into a SSD carrier Removing and installing a 1.8 inch SSD into a SSD carrier Removing and installing the 1.8 inch SSD cage Removing the 1.8 inch uSATA SSD cage Installing the 1.8 inch uSATA SSD cage Removing the 1.8 inch uSATA SSD backplane Installing the 1.8 inch uSATA SSD backplane Removing and installing the 1.8 inch SSD backplane Internal USB memory key optional Replacing the internal USB key Cable routing clip Removing the cable routing clip Installing the cable routing clip Removing and installing the cable routing clip System board Removing the system board Screw 111 Installing the system board Removing and installing the system board Ensure that you read the Safety instructions Entering the system Service Tag using System Setup Restoring the Service Tag using the Easy Restore feature Installing the Trusted Platform Module Trusted Platform Module Re-enabling the TPM for BitLocker users Re-enabling the TPM for TXT users Cooling fans Removing a cooling fan Installing a cooling fan Removing and installing a cooling fan GPU installation guidelines Graphics processing unit Removing a GPU blank Removing and installing a GPU blank Removing a GPU riser cable from the system board Removing a GPU GPU Removing a GPU riser cable board Connector on the GPU riser cable board Screw Support bracket Removing the GPU brackets from the replacement GPUs Torx screw Support bracket GPU Installing the custom GPU brackets on the replacement GPU Installing a GPU riser cable board Installing a GPU blank Installing a GPU Installing a GPU riser cable on the system boardPage GPU cabling diagrams Cabling configuration a and B systems GPU 2 riser cable connector on the GPU Cabling configuration C systems GPU Cabling configuration D systems GPU 4 blank Cabling configuration E systems GPU 3 and GPU 4 blank 141 Cabling Configuration F systems GPU 3 and GPU 4 blank 143 Cabling configuration G systems GPU 2 riser cable connector on the GPU Cabling configurations H GPU GPU 3 riser cable connector on GPU GPU 4 blank GPU switch board optional Removing the optional GPU switch board Installing the optional GPU switch board Removing and installing the GPU switch board Control panel module Removing the control panel module Installing the control panel module Removing and installing the control panel modulePage Troubleshooting external connections Troubleshooting the video subsystem Troubleshooting a USB device Troubleshooting a serial I/O device Troubleshooting a NIC Troubleshooting a wet system Troubleshooting a damaged system Troubleshooting the system battery Troubleshooting power supply units Troubleshooting power source problemsTroubleshooting power supply unit problems Troubleshooting cooling problems Troubleshooting cooling fans Troubleshooting system memory Troubleshooting an internal USB key Troubleshooting an SD card Troubleshooting a hard drive Troubleshooting a storage controller Troubleshooting expansion cards Troubleshooting processors Troubleshooting a GPU Diagnostic messagesSystem messages Alert messages Dell Embedded System Diagnostics When to use the Embedded System DiagnosticsRunning the Embedded System Diagnostics from Boot Manager System diagnostic controls Jumpers and connectors System board jumper settings System board connectors System board jumpers and connectors Disabling a forgotten password Page Technical specifications NIC Page Page Locating your system service tag Contacting Dell Mini Express Service Tag Quick Resource Locator