28
Troubleshooting
Dealing with Problems (Summary)Touch Pad / Touchscreen
If you are using an external mouse, ensure that the external mouse has been connected
correctly.
Restart the computer by using the keyboard.
(Press , U , and select [Restart] with R )
If the computer does not respond to keyboard commands, read “No response”
( page 29).
Has the Setup Utility been used to set [Touch Pad] to [Enable]?
When external mouse drivers are installed (e.g., IntelliMouse), the touch pad may not be
used.
Has the touch pad driver been properly installed?
As a result of the physical characteristics of the touchscreen, sometimes the position of the
stylus does not match the position of the cursor on the screen. This is not a malfunction.
Perform [Calibration]. ( page 14)
The cursor cannot be con-
trolled properly
Unable to input using the
touch pad
Unable to point correctly
with the stylus included with
the computer
Reinstalling B’s Recorder/B’s CLiP
When reinstalling, the input
of a serial number has been
asked
Input the following serial number
B’s Recorder:
B’s CLiP:
Battery Indicator
The red indicator lights
The red indicator blinks
The green indicator blinks*1
The orange indicator blinks
The battery level is very low (the charge is approx. 9% or less).
Connect the AC adaptor. You can use the computer when the battery indicator light is
orange. If you do not have an AC adaptor, save your data and power off your computer.
After replacing the battery pack with a fully charged one, turn your computer on.
Quickly save your data and power off your computer. Remove the battery pack and dis-
connect the AC adaptor, then connect them again.
If the problem persists, contact Panasonic Technical Support. The battery pack or charg-
ing circuit may be defective.
In high temperature mode, the battery is discharging to the level that corresponds to an
80%*2 charge for normal temperature mode. ( “Battery Power”) Do not re-
move the battery pack while the battery indicator is blinking green. If you remove it, the
power will be turned off forcibly.
*1Only for the main battery pack.
*2In high temperature mode, the level that corresponds to an 80% charge for normal tem-
perature mode is displayed as [100%].
Battery cannot be recharged temporarily because the internal temperature of the battery
pack is outside of the acceptable temperature range for recharging. Once the allowable
range requirement is satisfied, charging begins automatically. Your computer can be used
normally in this state.
Is Adobe Reader installed?
If you have uninstalled Adobe Reader, install using the following procedures.
1
Log on to Windows with the administrator authority.
2
Select [start] - [Run], input [c:\util\reader\AdbeRdr70_enu_full.exe], then select [OK].
Install Adobe Reader by following the instructions on the screen.
Reference Manual
The Reference Manual is
not displayed