Panasonic CF-W5 26

Troubleshooting Useful Information Getting Started

Appendix

Troubleshooting (Basic)/Error Code/Message

Starting Up and Standby and Hibernation Mode

[Executing Battery Recali-	z The Battery Recalibration was canceled before Windows was shut down last time. To
bration] screen appears.	start up Windows, turn off the computer by the power switch, and then turn on.
The computer will not auto-	z If you connect to a network using wireless LAN function, perform access point settings.
matically enter standby/	(Î	Reference Manual “Wireless LAN”)
hibernation.	z If you do not use wireless LAN function, turn off wireless LAN function. (Î		Refer-

	ence Manual “Wireless LAN”)

zMake sure that you are not using any software that regularly accesses the hard disk.

When logging on (e.g.,	z Perform the following steps to change the audio settings to prevent audio output.
resuming the computer),	A Click [start] - [Control Panel] - [Sounds, Speech, and Audio Devices] - [Sounds and
audio is distorted.	Audio Devices], and click [Sounds].
	B Set [Windows Logon] and [Windows Logoff] to [(None)].

Cannot resume.z One of the following operations may have been carried out.

•In standby mode, the AC adaptor or battery pack was disconnected, or a peripheral was connected or disconnected.

•The power switch was slid for four seconds or longer to forcibly turn off the computer. Slide the power switch to turn on the computer. Data not saved will be lost.

zIf the [CD/DVD Drive Power] is set to [Off] in the [Main] menu of the Setup Utility, it may take about few seconds to resume from hibernation mode while a disk is set in the CD/ DVD drive. Wait for a moment.

Other startup problems. z Check to see if there was a disk error.

ARemove all peripheral devices including an external display.

BClick [start] - [My Computer] and right-click [Local Disk(C:)], and click [Properties].

CClick [Tools] - [Check Now].

DSelect the option in [Check disk options] and click [Start].

zStart the computer in Safe Mode and check the error details. (Refer to “Windows does not start up” on page 25.)

Shutting Down

Windows does not shut	z	Remove all peripheral devices.
down.	z	Wait one or two minutes. It is not a malfunction.

Password

Even after entering the		If	lights up, press			to disable the ten-key mode, and then input.
	z			NumLk

password, [Type your pass-		If	lights up, press				to disable the Caps Lock mode, and then input.

	z				Caps Lock
word] is displayed again

Display

No display.

z The external display is selected. Press

to switch the display. Wait until the dis-

play has been switched completely before pressing Fn +

again.

z When using an external display,

•

Check the cable connection.

•

Turn on the display.

•

Check the settings of external display.

z The display is turned off by the power-saving function. To resume, do not press the direct

selection keys, but press any other key like Ctrl.

z The computer entered standby or hibernation by the power-saving function. To resume,

slide the power switch.

z The screen may become darker. Press

to make the screen brighter.

The screen is disordered.

z Changing the number of display colors and resolution may affect the screen. Restart the

computer.

z Connecting/disconnecting an external display may affect the screen. Restart the com-

puter.

The external display does

z If the external display does not support the power saving function, it may not work nor-

not work normally.

mally when the computer enters the power saving mode. Turn off the external display.

“Phoenix Always Launcher”

z You cannot set the resolution setting to a value of resolution this computer does not sup-

was used to change the res-

port.

olution setting, but that set-

ting is not applicable.