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Troubleshooting (Basic)/Error Code/Message
Troubleshooting Useful Information Getting Started
Appendix
Reinstalling B’s Recorder/B’s CLiP
A serial number is | z Input the following serial number | ||||||||||
requested when reinstalling. | B’s Recorder: | ||||||||||
| B’s CLiP: | ||||||||||
Others |
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No response. | z Press |
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| to open Task Manager and close the software application that | |
Ctrl | Shift | Esc | |||||||||
| is not responding. | ||||||||||
| z An input screen (e.g., password input screen at startup) may be hidden behind another | ||||||||||
| window. Press | Alt | + | Tab | to check. | ||||||
| z Slide the switch for four seconds or longer to shut down the computer, and then slide the | ||||||||||
| power switch to turn it on. If the application program does not work normally, uninstall | ||||||||||
| and reinstall the program. To uninstall, click [start] - [Control Panel] - [Add or Remove | ||||||||||
| Programs]. | ||||||||||
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Follow the instructions below when an error code or message appears. If the problem persists or if the error code/mes- sage displayed is not shown here, contact your technical support office.
Error Code/Message |
| Solution | |
0211 Keyboard error | z Disconnect external keyboard. | ||
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0251 System CMOS | An error has occurred in the memory of Setup Utility settings. This occurs when the memory con- | ||
checksum bad - | tent is changed by an unexpected program operation, etc. | ||
Default configuration | z Start the Setup Utility and return the settings to the default values, and then change the set- | ||
used | tings as necessary. | ||
| z If the problem persists, the internal clock battery may need to be replaced. Contact your tech- | ||
| nical support office. | ||
0271 Check date and | The date and time settings are not correct. | ||
time settings | z Start the Setup Utility and set the correct date and time. | ||
| z If the problem persists, the internal clock battery may need to be replaced. Contact your tech- | ||
| nical support office. | ||
0280 Previous boot | Startup has failed repeatedly, so the Setup Utility settings have been returned to the default val- | ||
incomplete - Default | ues to startup the computer. | ||
configuration used | z Start the Setup Utility and return the settings to the default values, and then change the set- | ||
| tings as necessary. | ||
Press <F2> to Setup | z Write down the error details and press |
| to start the Setup Utility. Change the settings if |
F2 | |||
| necessary. | ||
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Operating System not | The operating system is not installed in the floppy disk or the hard disk that you are going to boot | ||
found | from. | ||
| z If using a floppy disk, change the disk to the one you can use for boot. | ||
| z If using the hard disk, check if the hard disk is recognized in [Information] menu of the Setup | ||
| Utility. If the hard disk is recognized, perform the reinstallation (Î page 23). If not, contact | ||
| your technical support office. | ||
| z If a device is connected to the USB port, disconnect the device, or set [Legacy USB Support] | ||
| to [Disable] in the [Advanced] menu of the Setup Utility. |
To start the Setup Utility A Restart the computer.
B Press F2 while [Panasonic] boot screen is displayed.
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