Troubleshooting

CD

Problem

No playback or disc ejected

Sound skipping or noise

Sound skipping due to vibration

Disc unejectable

Possible cause Possible solution

The disc is inserted upside down.

Insert a disc correctly.

There is a flaw or foreign material on the disc.

Remove the foreign material, or use a flawless disc.

There is a flaw or foreign material on the disc.

Remove the foreign material, or use a flawless disc.

The unit is not sufficiently secured.

Secure the unit to the console box.

The unit is tilted at over 30˚ in the front-to-end direction.

Make the angle 30˚ or less.

Something such as a peeled label obstructs the disc coming out.

Consult your dealer.

The microcontroller in the unit operates abnormally due to noise or other factors.

Unplug the power cord and plug it again. In case the unit is still out of order, consult your dealer.

MP3/WMA/AAC

No playback or disc ejected

The CD-R/RWs that are playable on other devices are not playable on this unit.

Sound skipping or noise

The noise is heard with “RE-MASTER” at “ON”.

The disc has unplayable formatted data.

Refer to the description about MP3/WMA/AAC for playable sound data except CD-DA (i.e. music CD).

The playability of some CD-R/RWs may depend on the combination of media, recording software and recorder to be used even if these CD-R/RWs are playable on other devices such as a PC.

Make CD-R/RWs in different combination of media, recording software and recorder after referring to the description about MP3/WMA/AAC.

There is a flaw or foreign material on the disc.

Remove the foreign material, or use a flawless disc. For MP3/WMA/AAC, refer to the description about MP3/WMA/AAC.

Playing Variable Bit Rate (VBR) files may cause sound skipping.

Play Non-VBR files.

With some CDs, noise may be heard in the treble range when playing the MP3/ WMA/AAC files created from those CDs with “RE-MASTER” at the “ON” setting.

If noise is heard, set “RE-MASTER” to “OFF”.

26CQ-C500U

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Panasonic warranty Troubleshooting, No playback or disc ejected, 26CQ-C500U