Troubleshooting
The following symptoms do not indicate malfunction.
| Symptom | Cause |
| Mist emerges from indoor unit. | • Condensation effect due to cooling process. |
Water flowing sound during operation. | • Refrigerant flow inside the unit. | |
The room has a peculiar odour. | • This may be due to damp smell emitted by the wall, | |
|
| carpet, furniture or clothing. |
| Indoor fan stops occasionally during automatic | • This helps to remove the surrounding odour. |
fan speed setting. |
| |
Operation is delayed a few minutes after | • The delay is a protection to the unit’s compressor. | |
restarting. |
| |
Outdoor unit emits water/steam. | • Condensation or evaporation occurs on pipes. | |
TIMER indicator is always on. | • The timer setting repeats daily once set. | |
Cracking sound during operation. | • Changes of temperature caused the expansion/ | |
|
| contraction of the unit. |
| 2 or more human activity indicator turns on | • Judgement of heat source and movement area in |
simultaneously. | progress. | |
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Check the following before calling for servicing.
| Symptom | Check |
|
| Operation in COOL mode is not working | • Set the temperature correctly. |
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efficiently. | • Close all doors and windows. | ||
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| • Clean or replace the filters. | |
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| • Clear any obstruction at the air inlet and air outlet vents. | |
| Noisy during operation. | • Check if the unit has been installed at an incline. |
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| • Close the front panel properly. | |
| Remote control does not work. | • Insert the batteries correctly. |
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(Display is dim or transmission signal is weak.) | • Replace weak batteries. | ||
The unit does not work. | • Check if the circuit breaker is tripped. |
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| • Check if timers have been set. | |
| The unit does not receive the signal from the | • Make sure the receiver is not obstructed. |
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remote control. | • Certain fluorescent lights may interfere with signal | ||
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| transmitter. Please consult authorised dealer. |
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NON SERVICEABLE CRITERIAS
TURN OFF POWER SUPPLY AND UNPLUG then please consult authorised dealer under the following conditions:
• Abnormal noise during operation. | • Circuit breaker switches off frequently. |
• Water/foreign particles have entered the remote | • Power cord becomes unnaturally warm. |
control. | • Switches or buttons are not functioning properly. |
• Water leaks from Indoor unit. |
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English Cleaning instructions / Troubleshooting
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