Others
Q&A Troubleshooting
Try checking these items (→281 - 291) first.
If the problem persists, performing [Reset] in the [Setup] menu may resolve the issue (→63). (Note that except for some items such as [Clock Set], all settings are returned to their values at the time of purchase.)
Battery, power
The charging lamp turns off before the battery is fully charged.
●●Charging is being performed in a place with extremely high or low temperature.
→Reconnect the USB connection cable (supplied) and retry charging in a place where ambient temperature is 10 °C to 30 °C (50 °F to 86 °F) (temperature conditions also apply to the battery itself).
(When the USB connection cable is reconnected after the battery is fully charged, the charging lamp will light for approximately 15 seconds.)
The charging lamp turns on again after it had turned off.
→If the battery charge level is low when the camera is turned off and [GPS Setting] is set to [ON], battery recharging may be started automatically.
Camera does not work even if the camera is turned on. ●●Battery is not inserted correctly (→17), or needs recharging.
Camera switches off as soon as the camera is turned on. ●●Battery needs recharging.
This unit is turned off automatically.
●●If you connect to a TV compatible with VIERA Link (HDMI) with an HDMI micro cable (optional) and turn off the TV with the remote control for the TV, this unit also turns off.
→ If you are not using VIERA Link (HDMI), set [VIERA Link] to [OFF]. (→64)
GPS
Cannot perform positioning.
●●When [GPS Setting] is set to [OFF]. (→159)
●●Depending on the recording environment, such as when indoors or near buildings, it may not be possible to correctly receive the signals from the GPS satellites. (→158)
→When using the GPS, we recommend holding the camera still for a while with the
The GPS status indicator lights up while the camera is turned off. ●●[GPS Setting] is [ON].
→Electromagnetic waves from the camera can affect instruments and meters. In airplane cabins (during takeoff and landing) or in other restricted areas, set [Airplane Mode] to [ON], and then turn off the camera.
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