Panasonic DMP-BD10A Frequently asked questions, Troubleshooting guide, To reset this unit, Power

Reference 11 Frequently asked questions / Troubleshooting guide

Frequently asked questions

Refer to the following items if you have any doubts about unit operations.

Setup		Page
What do I need to play multi channel	≥Connect to...	9, 10
surround sound?	–an amplifier/receiver compatible with HDMI.
	–an amplifier/receiver with 7.1ch/5.1ch AUDIO IN.
	–an amplifier/receiver with a built-in (Dolby Digital or DTS) decoder.
Are headphones and speakers	≥You cannot directly connect them to the unit. Connect through the amplifier/receiver,	9, 10
directly connected to the unit?	etc.
Is my television progressive output	≥All Panasonic televisions that have 480p input terminals are compatible. Consult the	—
compatible?	manufacturer if you have another brand of television.
My television has S VIDEO IN	≥The different levels of picture quality input are listed below in order from highest to	—
terminal, COMPONENT VIDEO IN	lowest.
terminals and HDMI IN terminal.	HDMI IN )COMPONENT VIDEO IN )S VIDEO IN )VIDEO IN. However, it will take
Which should I connect with?	longer for the picture output to start up when this unit is connected with the HDMI IN
	terminal.
Disc
Can I play BD-Video, DVD-Video,	≥You can play them if the video standard is NTSC, however, you cannot play:
DVD-Audio and Video CDs bought	–BD-Video discs that do not include region “A”.	Cover
in another country?	–DVD-Video discs that do not include region “1” or “ALL”.	Cover
	Refer to the disc’s jacket for more information.
Can BD-Video/DVD-Video that does	≥The region management information for BD-Video/DVD-Video indicates that the disc	—
not have a region code/number be	conforms to industry standards. You cannot play discs that do not conform to industry
played?	standards or do not have a region code or number.
Please tell me about disc	≥This unit plays BD-Video, DVD-Video, DVD-Audio, Video CD, CD, DVD-RAM (DVD	4
compatibility with this unit.	Video Recording format/AVCHD format/JPEG), DVD-R/RW (DVD-Video format, DVD
	Video Recording format and AVCHD format), DVD-R DL (DVD-Video format, DVD
	Video Recording format and AVCHD format), +R, +RW and +R DL.
	≥This unit also plays CD-R/CD-RW discs which have been recorded in one of the	4
	following standards: CD-DA, Video CD, MP3 and still pictures (JPEG). Close the
	session after recording.
	≥You cannot write to a disc with this unit.	—

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, refer to “Customer Services Directory” on page 30 if you reside in the U.S.A., or refer to “Product information” on page 28 if you reside in Canada.

The following do not indicate a problem with this unit:

≥Regular disc rotating sounds.

≥Image disturbance during search.

To reset this unit			Page
To return to the factory preset	≥Reset the unit as follows:		—
(No setting)	1	Press [Í/I POWER] on the unit to turn off the unit.
	2	Press and hold [5/9], [< OPEN/CLOSE] and [∫] on the unit at the same time until
		“HELLO” appears on the display.
	3	Wait until “TEST” appears next.
	4	Press [Í/I POWER] on the unit to turn off the unit.
	5	Disconnect the AC power supply cord.Wait one minute, then reconnect it.
To return all settings other than	≥Select “Yes” in “Restore Default Settings” in the Setup menu.		21
the ratings level to the factory	This returns all values in the Setup menus and On-screen menu, except for the ratings level,
preset	to the default settings.
To restore the unit if it freezes	≥Press and hold [Í/I POWER] on the main unit for 10 seconds. (The settings remain		—
due to one of the safety	unchanged.)
devices being activated
Power
No power.	≥Insert the AC power supply cord securely into a known active AC outlet.		8, 9
The unit switches to standby	≥This is a power saving feature. It can be changed if desired using “Off Timer” in the Setup menu.		21
	≥One of the unit’s safety devices is activated. Press [Í/I POWER] on the main unit to turn the		—
mode.
	unit on.

RQT8997

24