Picture
The images from this unit do not appear on the television.
Picture is distorted.
¾ An incorrect resolution is selected in “Component Video Resolution” or “HDMI Resolution”. Reset the setting as follows:
1 While the unit is on, press and hold [OK], [B] and [Y] on the remote control at the same time for more than
5 seconds.
– “00 RET” is displayed on the unit’s display.
2Repeatedly press [1] (right) on the remote control or [POWER Í/I] on the unit until “04 PRG” is displayed on the unit's display.
3Press and hold [OK] on the remote control or [< OPEN/ CLOSE] on the unit for at least 3 seconds.
Set the item again. (> 32)
–When Dolby Digital Plus, Dolby TrueHD, and
Video is not output.
¾Set the “High Clarity Sound” in the Playback menu to “Off” to use the COMPONENT VIDEO OUT terminal or the VIDEO OUT terminal. (> 29)
¾Video from the HDMI SUB AV OUT terminal is not output when the “HDMI(SUB) Output Mode” is set to “V.OFF”. (> 32)
Video is not output in high-definition.
¾Confirm that the “HDMI Video Mode”, “HDMI Resolution”, and “Component Video Resolution” in the Setup menu are set properly. (> 32)
3D video is not output.
¾Is there a
¾If there is a
¾Are the settings on this unit and the TV correct? (> 23)
¾Is the amplifier/receiver connected to between this unit and TV on?
No subtitles.
¾When progressive output is on, closed captions/subtitles cannot be displayed.
The subtitles overlap closed captions recorded on discs.
¾Turn off the subtitles or turn off the closed caption setting on the TV. (> 28)
A black band is displayed around the edge of the screen.
The aspect ratio of the screen is abnormal.
¾Confirm the “TV Aspect” is set properly. (> 32)
¾Adjust the aspect setting on the television.
(Adjustment using “Screen Aspect” (> 20) on the unit is also possible)
Audio
Cannot switch audio.
¾When connecting an amplifier/receiver using a COAXIAL/ OPTICAL terminal or an HDMI terminal, you cannot switch the audio if “Digital Audio Output” is set to “Bitstream”. Set “Digital Audio Output” to “PCM” or connect using AUDIO OUT terminal. (> 11, 31)
Cannot hear the desired audio type.
¾Check the connections and the “Digital Audio Output” settings. (> 31)
¾When the unit is connected to an amplifier/receiver with the AUDIO OUT terminal, set “Analog Audio Output”. (> 32)
¾To output audio from a device connected with an HDMI cable, set “HDMI Audio Output” to “On” in the Setup menu. (> 32)
¾When connecting this unit to a TV via an HDMI MAIN AV OUT and to an amplifier/receiver via an HDMI SUB AV OUT, set “HDMI(SUB) Output Mode” to “V.OFF”. (> 10)
Reference
35
VQT2J87 (ENG)
