TV Guide |
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The TV Guide System does not | ≥Check whether the clock is properly set. | 73 | |
receive any data. | ≥If signal quality is bad (ghost images or limited reception), the TV Guide system may not be | — | |
| able to receive any data. |
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“No Data” is displayed for some | ≥Some stations are not supported by the TV Guide system. | — | |
or all stations. | ≥Analogue broadcasts are not supported by the TV Guide system. | — | |
| ≥Programme the Timer recording manually or via | 30, 31 | |
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The TV Guide information is not | ≥There was a programme change. | — | |
displayed properly. | Check the current programme, e.g. on the Web site for the TV Guide system provider or | ||
| station provider. | — | |
| ≥Programme information about analogue broadcasts is not displayed. | ||
The TV Guide data transfer was | ≥The TV Guide system shows the data that was received up to the interruption. | — | |
interrupted. | ≥The programme information may be incomplete. | — | |
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The TV Guide data is not | ≥Make sure that the time is set correctly. | — | |
updated. | ≥Check whether “Off” is set under “EPG Download in Standby” and change the setting in the | 68 | |
| Setup menu. |
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Digital broadcast |
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Digital broadcasts cannot be | ≥Digital broadcast may not have started in your region yet. | — | |
received. | ≥The aerial may not be pointing in the direction of the TV station, or the direction of the aerial | — | |
| may have changed due to strong winds or vibration. If problem persists consult your local TV |
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| aerial installer. For more information about digital broadcasting, visit www.dba.org.au/ |
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After DVB | ≥Check to ensure your area is covered by DVB transmissions. | — | |
or no DVB channels are found. | For more information about digital broadcasting, visit www.dba.org.au/ | — | |
| ≥Check that the aerial and antenna cable are designed for DVB. | ||
| Use the included RF coaxial cable shown in STEP 1, Connections “A” or “B”. | 14, 15 | |
| For your safety, the aerial and cable should be inspected/installed by a licenced installer that |
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| should comply with Australian Standard AS1417.1. |
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| If you live within |
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| adequate. Outside this area, separate VHF and UHF aerials provide superior reception |
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| performance. | — | |
| ≥If you live in a unit or apartment, check to ensure the Master Antenna TV (MATV) system is | ||
| designed for analogue and |
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| information about digital broadcasting, visit www.dba.org.au/ |
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Picture regularly breaks up on | ≥Check “Signal Condition”. If “Signal Quality” or “Signal Strength” are displayed in red or | 70 | |
some channels, “No Signal” | constantly changing, check aerial. If problem persists consult your local TV aerial installer. | — | |
message is displayed. | ≥Check that the aerial and antenna cable are designed for DVB. | ||
Use the included RF coaxial cable shown in STEP 1, Connections “A” or “B”. | 14, 15 | ||
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| For your safety, the aerial and cable should be inspected/installed by a licenced installer that |
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| should comply with Australian Standard AS1417.1. | — | |
| ≥Interference (known as impulse noise) from household appliances such as light switches, | ||
| fridges etc. may cause picture break up and/or audio distortion. Use a high quality quad |
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| shielded coaxial cable fly lead between this unit and antenna wall socket to minimise impulse |
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| noise pickup. If problem persists consult your local TV aerial installer. | — | |
| ≥When “No Signal” message is displayed, check aerial connection. | ||
| ≥Adjust the aerial reception with “DVB Manual Tuning” in the Setup menu. | 70 | |
Picture very infrequently breaks | ≥Electrical atmospheric interference caused by local or distant lighting storms or heavy rain | — | |
up on some or all channels. | with wind in “leafy” locations may cause pictures to break up and audio to mute or distort |
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| momentarily. | — | |
| ≥Impulse noise interference from an infrequently used electrical appliance, or a passing | ||
| vehicle or lawn mower with a “noisy” ignition system. |
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VIERA Link |
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VIERA Link doesn’t work. | ≥Check the HDMI cable connection. Check that “HDMI” is displayed on the front display when | — | |
| the power for the main unit is set to On. | 67 | |
| ≥Make sure that “VIERA Link” is set to “On”. | ||
| ≥Check the “HDAVI Control” settings on the connected device. | — | |
| ≥If the connection for the equipment connected with HDMI was changed, or if there was a | — | |
| power failure or the plug was removed from the household mains socket, “HDAVI Control” |
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| may not work. |
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| In this case, perform the following operations. |
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| 1 When the HDMI cable is connected to all equipment with the power on, turn the TV |
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| (VIERA) on again. |
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| 2 Change the TV (VIERA) settings for the “HDAVI Control” function to off, and then set to on |
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| again. (For more information, see the VIERA operating instructions.) |
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| 3 Switch the VIERA input to HDMI connection with this unit, and after this unit’s screen is |
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| displayed check that “HDAVI Control” is working. |
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To reset this unit |
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To return all the settings other | ≥Select “Yes” in “Shipping Condition” in the Setup menu. All the settings except for the ratings | 68 | |
than the main ones to the factory | level, ratings password and clock settings return to the factory preset. The timer recording |
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preset | programmes are also cancelled. | 68 | |
≥Select “Yes” in “Default Settings” in the Setup menu. All the settings other than the tuning | |||
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| settings, clock settings, time zone settings, disc language settings, ratings level, ratings |
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| password, remote control code, return to the factory presets. | — | |
| ≥Press and hold [X CH] and [CH W] on the main unit until the | ||
| the settings except for the ratings level, ratings password and clock settings return to the |
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| factory preset. The timer recording programmes are also cancelled. |
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To reset the ratings level | ≥While the disc tray is open, press [DRIVE SELECT] to select the DVD drive, then press and | — | |
settings | hold [¥ REC] and [1] (PLAY) on the main unit at the same time for 5 or more seconds. |
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To restore the unit if it freezes | ≥Press and hold [Í/I] on the main unit for 10 seconds. (The settings remain.) | — | |
due to one of the safety devices |
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being activated |
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Other |
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After performing an update, you | ≥Depending on the content of the update, some settings may have returned to the preset | — | |
can no longer receive | values. Fix the settings again. |
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broadcasts. |
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Troubleshooting guide
RQT8859
83
