Panasonic DMR-EX77 Play Play fails to start even when, Play is pressed, Immediately, Pause, Cover

Troubleshooting guide

RQT8859

82

Play		Page
Play fails to start even when	≥Insert the disc correctly with the label facing up.	34
[1] (PLAY) is pressed.	≥The disc is dirty.	10
Play starts but then stops	≥You tried to play a blank disc or disc unplayable on this unit.	4–6
	≥You tried to play a +RW that needs to be finalised on the equipment used for recording.	—
immediately.
	≥You may be able to copy a “One time only recording” title that was recorded to DVD-RAM	—
	using a different Panasonic DVD Recorder to this unit’s HDD, but play is not possible due to
	copyright protection.	65
	≥When recording to DVD-RAM using “EP (8 Hours)” mode, play may not be possible on DVD
	players that are compatible with DVD-RAM. In this case use “EP (6 Hours)” mode.	—
	≥You cannot play discs during DV automatic recording.
	≥If playing DivX VOD content, refer to the homepage where you purchased it. (DivX)	39
Audio and video momentarily	≥This occurs between playlist chapters.	—
pause.	≥This occurs between chapters and with partially deleted titles on finalised DVD-R, DVD-R DL,	—
	DVD-RW (DVD-Video format), +R, +R DL and +RW that have been copied using the high
	speed mode.	—
	≥This occurs as scenes change during Quick View.
	≥[-R]DL] [+R]DL] When playing a title recorded on both layers, the unit automatically switches	5
	between layers and plays the title in the same way as a normal programme. However, video
	and audio may momentarily cut out when the unit is switching layers.
DVD-Video is not played.	≥You have set a ratings level to limit DVD-Video play. Change this setting.	65
	≥Ensure disc is for the correct DVD-Video region number, and is not defective.	Cover
Alternative soundtrack and	≥The languages are not recorded on the disc.	—
subtitles cannot be selected.	≥You may not be able to use the on-screen menus to change the soundtrack and subtitles on	35
	some discs. Use the disc’s menus to make changes.
No subtitles.	≥Subtitles are not recorded on the disc.	—
	≥Turn the subtitles on. Set “Subtitle” on the on-screen menu to “On”.	42
Angle cannot be changed.	≥Angles can only be changed during scenes where different angles are recorded.	—
You have forgotten your ratings	≥The ratings level returns to the factory preset. While the disc tray is open, press [DRIVE	—
password.	SELECT] to select the DVD drive, then press and hold [¥ REC] and [1] (PLAY) on the main
You want to cancel the ratings	unit at the same time for 5 or more seconds (“INIT” will appear on the unit’s display).
level.
Quick View does not work.	≥This does not work when audio is other than Dolby Digital.	—
	≥This does not work when recording is in XP or FR mode.	—
The resume play function does	≥Memorized positions are cancelled when	—
not work.	–press [∫] several times.
	–open the disc tray (excluding [HDD]).
	–[SD] [CD] [VCD] turn off the power.
	–if a recording or timer recording was executed.
The Video CD picture does not	≥When connecting to Multi-system TV, select “NTSC” in “TV System” in the Setup menu.	72
display properly.	≥When connecting to PAL TV, the lower part of the picture cannot be displayed correctly during search.	—
Time Slip, Manual Skip, etc. does	≥These functions do not work with finalised discs.	—
not work.	≥Time Slip does not work when the unit’s “TV System” settings are different from the title	72
	recorded on the disc.
It takes time before play starts.	≥This is normal on DivX video. (DivX)	—
Picture stops.	≥Picture may stop if the DivX files are greater than 2 GB. (DivX)	—
Cannot see the beginning of the	≥(If connecting to a TV that supports VIERA Link with an HDMI cable)	—
title played.	When [1] (PLAY) is pressed on this unit’s remote control, you may not be able to see the
	beginning of the title played until the picture is displayed on the TV. Using [:], return to the
	beginning of the title.
Edit
Available disc space does not	≥Available disc space does not increase after deleting on DVD-R, DVD-R DL, +R or +R DL.	50
increase even after deleting a	≥Disc space increases only when the last recorded title is deleted on DVD-RW (DVD-Video	—
title.	format) and +RW. The disc space does not increase when any other titles are deleted.
Cannot edit.	≥You may not be able to edit on the HDD if there is no available space.	50
	Delete any unwanted titles to create empty space.
Cannot format.	≥The disc is dirty. Wipe with a damp cloth and then wipe dry.	10
	≥You tried formatting a disc that you may not be able to use in this unit.	4–6
Cannot create chapters.	≥The unit writes the chapter division information to the disc when you turn it off or remove the	—
Cannot mark the start point or	disc. The information is not written if there is an interruption to the power before this.	—
	≥These operations are not possible with still pictures.
the end point during “Partial	≥You cannot set points if they are too close to each other. You cannot set an end point before a	—
Delete” operation.	start point.
Cannot delete chapters.	≥When the chapter is too short to delete, use “Combine Chapters” to make the chapter longer.	45
Cannot create a playlist.	≥You cannot select all the chapters at once in a title if the title also includes still pictures. Select	—
	them individually.
Still pictures
Cannot display Direct Navigator	≥This screen cannot be displayed during recording or copy.	—
screen.
Cannot edit or format a card.	≥Release the card’s protection setting. (With some cards, the “Write Protection Off” message	60
	sometimes appears on the screen even when protection has been set.)
The contents of the card cannot	≥The card format is not compatible with the unit. (The contents on the card may be damaged.)	7, 37
be read.	This unit is compatible with SD Memory Cards that meet SD Card Specifications FAT 12 and
	FAT 16 formats, as well as SDHC Memory Cards in FAT 32 format.	7
	≥The card contains a folder structure and/or file extensions that are not compatible with this unit.
	≥Turn off and then turn on the unit again.	—
	≥You can use SD Cards with capacities from 8 MB to 4 GB.	—
	≥This unit cannot play AVCHD format motion pictures on an SD Card.	—
Copying, deleting and setting	≥When there are a lot of folders and files, it may sometimes take a few hours.	—
protection takes a long time.	≥When repeating copying or deleting, it may sometimes take a long time. Format the disc or card.	61