Troubleshooting guide
guide
Sound incorrect
Piercing noise comes from the speakers.
Effects do not work.
No sound from center speaker.
No sound from other speakers.
No sound when you change the play speed.
5.1ch audio does not work.
pIf you have connected a digital amplifier which does not include decoder, be sure to select “PCM” in “Dolby Digital” or “DTS Digital Surround” in “Audio” tab. (29)
pNone of the audio effects work when the unit is connected through the digital optical cable and is outputting bitstream signals. (33)
pSome audio effects do not work or have less effect with some discs. pH.Bass, Advanced Surround, Multi
Enhancement do not work if you have changed the play speed.
pPress [CENTER SPEAKER]. (18)
pCheck all connections and settings. (33)
pThere may be a pause in sound. This is not a malfunction.
pOutput is 2 channels if you have changed the play speed. pThis unit plays
Troubleshooting
Recording
Cannot record to digital recording equipment. (Incorrect sound recorded.)
pYou cannot record WMA/MP3.
pYou cannot record DVDs that have protection preventing digital recording. pYou cannot record DVDs if the recording equipment cannot handle
signals with a sampling frequency of 48 kHz.
pMake the following settings: | Off (18) |
– Advanced Surround: | |
– PCM Digital Output: | Up to 48 kHz (29) |
– Dolby Digital/DTS Digital Surround: | PCM (29) |
Displays
“ | ” | pThe operation is prohibited by the unit, disc or card. | |||
No | pSelect “On” for | ||||
“Check the disc.” | pClean the disc. (6) | ||||
“U11” | pYou inserted a disc that has not been finalized. (10) | ||||
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| ERROR 01” | pA problem has occurred with the battery pack. Consult your dealer. |
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| ERROR 02” | pThe battery pack has been recharging for 20 hours but has failed to |
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| recharge for some reason. Recharge again. |
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| ERROR 03” | pYou are recharging in a location that is too hot or too cold. Recharge |
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| at normal temperature [K5 to K35 QC (K41 to K95 QF)]. |
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“H tt” | pTrouble has occurred. The number appearing after “H” depends on | ||||
tt stands for a number. | the problem. Turn the unit off and on again. Alternatively, turn the unit | ||||
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| off, disconnect the power source (AC or battery pack), reconnect the |
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| power and turn the unit on again. |
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| If the service numbers fail to clear, note the service numbers and |
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| consult your dealer. |
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“Cannot display group xx, | pYou are trying to play incompatible groups or content. (25) | ||||
content xx” |
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[ ] and [CHG] indicators
RQT8231
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The [ ] indicator flashes rapidly.
The [ ] indicator flashes slowly.
The [CHG] indicator flashes rapidly.
The [CHG] indicator flashes slowly.
pThe unit has malfunctioned. Consult your dealer.
pThe unit is on and the LCD is closed or the monitor mode is set to “OFF” (No picture). Turn the unit off when you have finished.
pThere is a problem with the battery pack. Turn the unit on and check the message on the LCD. (above)
pBattery pack charge is low. The unit will turn off automatically after a few minutes.
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