TROUBLE SHOOTING

Problem

Cause and Remedy

Motor Noises

These sounds are perfectly normal and will not have any effect

• It sounds and feels like the massage heads are straining to

on the operation of the unit.

get over wrinkles in the cloth.

 

•The motor groans when it comes under load.

•There is excessive noise during Tapping. (The noise is greater at the top of the massage lounger.)

•There is a creaking noise when the massage heads are in operation.

•There is a rattling sound when the massage heads move up or down.

•The belt can be heard rotating.

•There is a rubbing sound produced by the massage heads rubbing on the seat fabric.

•There is a noise when the back cushion moves over the armrest when the seat is reclining.

•There is a noise when I sit down.

•There is a strange sound when the massage heads move in and out.

•There is operational noise when applying air pressure.

•There is a noise of discharging air.

•The legrest rattles.

•There is a humming sound from the pump.

•There is operational noise of valves under the seat.

•There is an unstable sound when air escapes during the leg stretch.

The massage heads stop during operation.

If excessive force is applied to the massage heads during

 

operation, in the interests of safety the massage heads may

 

stop moving.

 

 

If all markings and buttons on the control panel start to flash,

 

which is extremely unusual, turn off the power switch, wait for

 

approximately 10 seconds and then turn the power switch on

 

again.

 

 

If the massage heads stop again, position yourself so that your

 

back is not completely in contact with the backrest. (Caution

 

should be exercised particularly when used by persons

 

 

weighing 220 lbs (100 kg) or more.)

 

The massage heads do not come up to the shoulder or

If your head does not contact the pillow or your back does not

neck.

contact the backrest, the shoulder position may be detected as

 

lower than the actual position during the body scanning. Sit on

 

the seat in the deepest position and put your head on the

 

pillow, and then repeat the operations again from the start.

 

(See page 19)

The height of the left and right massage heads is

An alternating tapping method is employed, which means that

different.

this phenomenon will naturally occur. There is nothing wrong

 

with the unit.

 

 

 

It is not possible to recline the unit.

If the unit encounters an obstacle or if excessive force is

The legrest cannot be raised or lowered.

exerted on it during operation, in the interests of safety the unit

 

will come to a stop.

 

 

When all displays and buttons are flashing and the backrest or

 

the legrest has stopped, turn off the power of the unit once,

 

turn “on” the power again after approximately 10 seconds, and

 

then operate the unit.

 

Reclining does not take place even though a massage is

In some cases the seat may not automatically recline

 

started in pre-programs.

depending on the position (angle) of the backrest or the

(The seat does not automatically recline.)

legrest.

 

 

 

The backrest does not return to the upright position.

If the unit is stopped by automatic shut-off or by pressing the

 

button, it will not return automatically. (To return from the

 

reclined position to the original position, press the

button

 

twice.)

 

47

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Panasonic EP30007 Problem Cause and Remedy Motor Noises, Massage heads stop during operation, Neck, Different
Page 49 Page 51

EP30007 specifications

The Panasonic EP30007 is a state-of-the-art massage chair designed to provide unmatched relaxation and comfort in the convenience of your home. This premium chair incorporates advanced features and technologies that cater to a variety of therapeutic needs, making it a perfect addition to any wellness routine.

One of the standout features of the EP30007 is its comprehensive massage capabilities. It employs a 3D massage system that mimics the techniques used by professional massage therapists. The chair is equipped with a sophisticated mechanism that adjusts the intensity and depth of the massage according to individual preferences. This allows users to experience a customized massage that targets specific areas of tension, such as the back, neck, and shoulders.

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In summary, the Panasonic EP30007 is a highly advanced massage chair that combines innovative technology with user-oriented design. Its extensive features, including a 3D massage system, body scanning, zero-gravity recline, and heat therapy, make it an exceptional choice for those looking to enhance their home wellness experience. With the EP30007, Panasonic sets a high standard in the world of massage therapy, delivering comfort that can significantly improve quality of life.
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