Troubleshooting the Modem | Panasonic GR150K, GR170K, PCG-GR150

VAIO® Notebook Quick Start
Troubleshooting the Modem	.........................................................54
Troubleshooting Audio	55
Troubleshooting the Printer	56
6 Getting Help	57
Support Options	58
VAIO Support Agent	59

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Panasonic GR150K, GR170K, PCG-GR150 service manual Troubleshooting the Modem

Contents

PCG-GR150/GR150K/GR170/GR170K Service and Inspection Precautions Table of Contents Chapter Removal Main Electrical Parts Location Diagram HDD, Battery Door Removal Combination Drive, CNX-143 Board Screw M1.7X3.5 X2 Black DC Fan, Nickel Hydrogen Battery Hood Key Board Assy, Keyboard Unit Hinge Cover Display Base Escushion Jog Palm Rest Assy Latch Detector Assy, LEX-31 Board, PWS-16 Board Heat Sink AL , VIF-17 Board PC Card Connector, MBX-55 Board, IO Bracket Assy MBX-55 Assy SWX-79 Board, Touch Pad Speaker, SWX-78 Board, IFX-159 Board SO-DIMM Modem Card, CNX-140 Board LCD Section Made by SH/HI Bezel 14 Assy LCD Unit, Bracket LCD L SA, Bracket LCD R SA Installing the CPU Removing the CPU DIP Switch Setting of the MBX-55 Board Chapter Self Diagnostics PCG-GR Series/PCGA-PRGR1 Chapter Frame Harness Diagram Chapter Exploded Views and Parts List Main Section B3K LCD Section Made by SH /HI Vaio Notebook Quick Start Vaio Notebook Quick Start Contents Troubleshooting the Modem Welcome Features Unpacking Your Notebook Remove the following hardware items from the box Software CDs Recovery CDsDocumentation Other Registering Your Notebook Vaio Notebook Quick Start Setting Up Your Vaio Notebook Locating Controls and Ports Link IEEE1394 DVD-ROM drive S400 port † Multipurpose bay Right Back Bottom Connecting a Power Source Using the AC Adapter Using Battery Power To insert the battery pack Lift the battery bay cover up until it clicks into place To charge the battery pack To view battery indicators Battery Indicator DescriptionBattery Indicator Description Light Status To remove the battery pack Push in and lift up the battery bay cover until it clicks Vaio Notebook Quick Start Power button Starting Your Notebook Shutting Down Your Notebook Standby Mode Using Power Saving ModesNormal Mode Hibernate Mode To activate Hibernate mode Adding Memory Precautions and Procedures Models with 256 MB Memory Typical expansion memory configurationModels with 128 MB Memory Slot 1 MB Slot 2 MB Removing a Memory Module Removing memory module Installing a Memory Module Tighten the screw on the memory bay cover Viewing the amount of memory About the Software on Your Notebook Overview of Software Adobe Premiere LE On selected models CompuServe Netscape Communicator Quicken Smart Connect Windows 2000 only Using Your Recovery CDs Using the Application Recovery CDsTo use the Application Recovery CDs To use the Driver Recovery CDs Using the Driver Recovery CDUsing the System Recovery CDs To repair software applications using Vaio Support Agent To use the System Recovery CDs If your notebook does not start from the Recovery CD Vaio Notebook Quick Start Troubleshooting Troubleshooting the Notebook My notebook starts but a Bios error appearsMy notebook does not start Troubleshooting the Notebook My notebook stops responding or does not shut down Power management setting is not responding Sound of my notebook’s fan is too loud Cannot switch the LCD display to TV, and vice versa Troubleshooting the LCD ScreenWant to change the video resolution of my display My LCD screen is blank Troubleshooting the Mouse and Touchpad My mouse does not workMy touchpad does not work properly Pointer does not move while using the Touchpad or Mouse Troubleshooting Drives, PC Cards, and Peripheral Devices My floppy disk drive optional cannot write to a floppy diskMy optical disc drive is not playing my CD or DVD properly My optical disc drive tray does not open My PC Card is not working Troubleshooting Software My software program stops responding or crashesCannot use the DVgate software Troubleshooting the Modem My modem does not workMy modem connection is slow Troubleshooting Audio My speakers make no soundMy microphone does not work Troubleshooting the Printer Cannot print Getting Help Support Options Using the Quick Fix Wizard Vaio Support Agent Vaio Notebook Quick Start Using Common Solutions Common Solutions dialog box 1st level About Automatic Updates Update Notification Vaio Support Agent Properties Using Support Central Support Central Registration Support Central Current Issues Support Central Support Wizard Index Vaio Notebook Quick Start Page 655-646-11 List of PCG-GR Series As of July