Troubleshooting the Notebook

4Press Î to select Exit, then press Ð to select Get Default Values. The message “Load default configuration now?” appears.

5Select Yes and press Enter.

6Select Exit (Save Changes), and then press Enter. The message “Save Configuration changes and exit now?” appears.

7Select Yes, and then press Enter. The notebook restarts.

If this occurs on a regular basis, contact Sony PC Support (http:// www.sony.com/pcsupport/).

My notebook starts, but the message “Operating system not found” appears and Windows does not start.

If you have connected an external, optional floppy disk drive, make sure there is no floppy disk in the floppy disk drive (non-bootable).

If a non-bootable floppy disk is in a connected floppy disk drive, follow these steps:

1 Turn off the notebook, and then remove the floppy disk.

2 Restart the notebook and confirm that Windows starts properly.

If Windows still does not start, follow the steps below to initialize the BIOS: 1 Turn off the notebook.

2 Remove any peripheral devices connected to the notebook.

3 Turn the notebook back on.

4 Press the F2 key when the Sony logo appears. The BIOS setup menu screen appears.

5 Press the arrow keys to select the Exit menu.

6 Press the arrow keys to select “Get Default Values” and then press Enter. The message “Load default configuration now?” appears.

7 Select Yes, then press Enter.

8 Use the directional arrow keys to select “Exit” (Save Changes), and then press Enter. The message “Save configuration changes and exit now?” appears.

9 Select Yes, then press Enter. The notebook restarts.

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Panasonic GR170K, PCG-GR150, GR150K service manual Troubleshooting the Notebook