Support Central Current Issues | Panasonic PCG-GR150, GR170K, GR150K

VAIO Support Agent

Support Central: Current Issues page

When you log on to Support Central, the Current Issues page displays, enabling you to continue working on your open issues or to close them if you are finished. Support Central has a tracking feature that stores your current issues, enabling you to return and work on them later.

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Panasonic PCG-GR150, GR170K, GR150K service manual Support Central Current Issues

Contents

PCG-GR150/GR150K/GR170/GR170K Service and Inspection Precautions Table of Contents Chapter Removal Main Electrical Parts Location Diagram Removal HDD, Battery Door Screw M1.7X3.5 X2 Black Combination Drive, CNX-143 Board Hood Key Board Assy, Keyboard Unit DC Fan, Nickel Hydrogen Battery Hinge Cover Display Base Palm Rest Assy Escushion Jog Heat Sink AL , VIF-17 Board Latch Detector Assy, LEX-31 Board, PWS-16 Board MBX-55 Assy PC Card Connector, MBX-55 Board, IO Bracket Assy Speaker, SWX-78 Board, IFX-159 Board SWX-79 Board, Touch Pad Modem Card, CNX-140 Board SO-DIMM Bezel 14 Assy LCD Section Made by SH/HI LCD Unit, Bracket LCD L SA, Bracket LCD R SA Removing the CPU Installing the CPU DIP Switch Setting of the MBX-55 Board Chapter Self Diagnostics PCG-GR Series/PCGA-PRGR1 Chapter Frame Harness Diagram Chapter Exploded Views and Parts List Main Section B3K LCD Section Made by SH /HI Vaio Notebook Quick Start Vaio Notebook Quick Start Contents Troubleshooting the Modem Welcome Features Remove the following hardware items from the box Unpacking Your Notebook Documentation Recovery CDsSoftware CDs Other Registering Your Notebook Vaio Notebook Quick Start Setting Up Your Vaio Notebook Locating Controls and Ports DVD-ROM drive S400 port † Multipurpose bay Link IEEE1394 Right Back Bottom Using the AC Adapter Connecting a Power Source To insert the battery pack Using Battery Power To charge the battery pack Lift the battery bay cover up until it clicks into place To view battery indicators Battery Indicator DescriptionBattery Indicator Description Light Status Push in and lift up the battery bay cover until it clicks To remove the battery pack Vaio Notebook Quick Start Starting Your Notebook Power button Shutting Down Your Notebook Normal Mode Using Power Saving ModesStandby Mode Hibernate Mode To activate Hibernate mode Adding Memory Precautions and Procedures Models with 128 MB Memory Typical expansion memory configurationModels with 256 MB Memory Slot 1 MB Slot 2 MB Removing memory module Removing a Memory Module Tighten the screw on the memory bay cover Installing a Memory Module Viewing the amount of memory About the Software on Your Notebook Adobe Premiere LE On selected models Overview of Software CompuServe Netscape Communicator Quicken Smart Connect Windows 2000 only Using Your Recovery CDs Using the Application Recovery CDsTo use the Application Recovery CDs Using the System Recovery CDs Using the Driver Recovery CDTo use the Driver Recovery CDs To repair software applications using Vaio Support Agent If your notebook does not start from the Recovery CD To use the System Recovery CDs Vaio Notebook Quick Start Troubleshooting Troubleshooting the Notebook My notebook starts but a Bios error appearsMy notebook does not start Troubleshooting the Notebook My notebook stops responding or does not shut down Sound of my notebook’s fan is too loud Power management setting is not responding Want to change the video resolution of my display Troubleshooting the LCD ScreenCannot switch the LCD display to TV, and vice versa My LCD screen is blank Troubleshooting the Mouse and Touchpad My mouse does not workMy touchpad does not work properly Pointer does not move while using the Touchpad or Mouse Troubleshooting Drives, PC Cards, and Peripheral Devices My floppy disk drive optional cannot write to a floppy diskMy optical disc drive is not playing my CD or DVD properly My PC Card is not working My optical disc drive tray does not open Troubleshooting Software My software program stops responding or crashesCannot use the DVgate software Troubleshooting the Modem My modem does not workMy modem connection is slow Troubleshooting Audio My speakers make no soundMy microphone does not work Cannot print Troubleshooting the Printer Getting Help Support Options Vaio Support Agent Using the Quick Fix Wizard Vaio Notebook Quick Start Common Solutions dialog box 1st level Using Common Solutions About Automatic Updates Update Notification Vaio Support Agent Properties Using Support Central Support Central Registration Support Central Current Issues Support Central Support Wizard Index Vaio Notebook Quick Start Page 655-646-11 List of PCG-GR Series As of July