Panasonic KX-MB262CX, KX-MB772CX ABC

11. Help

69

11.3.2 Printing problems

11.3.3 Scanner

Problem Cause & Solution

The printing quality is poor. LSome paper has instructions recommending which side to print on. Try

turning the recording paper over.

LYou may have used paper with a cotton and/or fibre content that is over

20%, such as letterhead or resume paper.

LThe recording paper is too damp. Use new paper.

LThe remaining toner is low. Replace the toner cartridge.

LTo check the drum life and quality, please print the printer test list (page 83).

If printing quality is still poor, replace the toner cartridge and drum unit.

LThe toner save mode of feature #482 is ON (page 56).

A blank sheet is ejected. LYou placed the document facing the wrong way when using the copier.

LThe other party placed the document in their fax machine the wrong way.

Check with the other party (KX-MB772 only).

Black lines, white lines or

smudges appear on the

printed documents.

LThe glass or rollers are dirty with correction fluid, etc. Clean them (page 79,

82). Please do not insert a document before correction fluid has dried

completely.

Coloured text is printed in

black instead of greyscale

when printing from Microsoft

PowerPoint or other

applications.

LSelect [Colour] or remove the check next to [Greyscale] in the print

dialogue so that coloured text will be printed in greyscale.

Problem Cause & Solution

I cannot scan. LWhen scanning at a high resolution, a large amount of available memory is

required. If your computer warns of insufficient memory, close other

applications and try again.

LThe unit is in use. Try again later.

LThere is not enough space on the hard disk. Delete unnecessary files and

try again.

LRestart the computer, and try again.

LCheck the connection between the computer and the unit (page 17, 23).

LYou attempted to scan a document longer than the paper size which you

set. Change the setting or divide the document into the appropriate paper

size, and try again.

The document is not fed into

the unit when using the unit

as a scanner (KX-MB772

only).

LRemove the document in the auto document feeder and re-insert it.

Even after clicking [Cancel],

scanning continues.

LPlease wait. It may take a while for the cancel request to be accepted.

ABC

Contents

Main Operating Instructions KX-MB772CX Multi-Function Printer Model No. KX-MB262CX Do NOT connect the USB cable until prompted by the Multi-Function Station (CD-ROM). Page Location Available features by location setting (KX-MB772 only) Important Information For best performance Table of Contents 1. Introduction and Installation Accessories Finding the Controls Installation 2. Preparation Page 1.1 Included accessories 1.2 Accessory information 1.2.1 Available accessories 1.3 Button descriptions 1.4 Overview 1.5 Toner cartridge and drum unit 1 2 Page 7 8 l k 1.6 Output tray Page 1.7 Recording paper 1 2 3 4 Approx. 2 kg 2.1 Connections 2.2 Dialling mode (KX-MB772 only) 1 4 2 2.3 Selecting the operation mode (Scan/Copy) (Fax: KX-MB772 2.4 Setting the original 2.4.1 Using the scanner glass 1 2 3 2.4.2 Using the auto document feeder (KX- MB772 only) 2.5 Help function (KX-MB772 128 mm {SET}{<}{>} 5 mm 4 mm 4 mm 2.6 Adjusting volume (KX-MB772 2.7 Date and time (KX-MB772 {<}{>}{SET}{FAX} 1 2 2.8 Your logo (KX-MB772 only) 2.9 Your fax number (KX-MB772 2.10 Installing Multi-Function Station 2.10.1 Required computer environment 2.10.2 Installing Multi-Function Station on a computer 1 2 7 2.11 Starting Multi-Function Station 3. Printer 3.1 Printing from Windows applications 1 2 3 4 3. Printer 3.1.1 Using the manual input tray 1 2 4.1 Scanning from the unit (Push Scan) 4.2 Scanning from a computer (Pull Scan) 4. Scanner 4.2.3 Using other applications 1 2 3 4 5. Copier 5.1 Making a copy {START} 5.1.1 Using the scanner glass 1 2 3 5.2 More copying features Page Page 5. Copier 5.2.5 To collate multiple copies 1 2 4 5 6 6.1 Sending a fax manually 6.1.1 Using the scanner glass {CONTRAST} 1 2 3 6.2 Storing items for the one- touch dial feature and navigator directory 6.3 Sending a fax using one- touch dial feature and navigator directory 6.4 Broadcast transmission Page 6.5 Sending a computer document as a fax message from your computer 1 2 {START} 3 4 5 6.6.3 Use as a telephone and/or fax (TEL/FAX mode) 6.6.4 Use with answering machine 6.7 Receiving a fax automatically Auto answer ON 6.7.1 Activating FAX ONLY mode 6.8 Receiving a fax manually Auto answer OFF 6.8.1 Activating TEL mode 1 2 6.8.2 Activating TEL/FAX mode 1 2 3 6.9 Using the unit with an answering machine 6.9.1 Setting up the unit and an answering machine 1 2 3 4 5 6.11 Junk fax prohibitor (preventing fax reception from undesired callers) 6.11.1 Activating the junk fax prohibitor 1 2 3 6.11.2 Storing undesired callers 1 6.12 Receiving a fax into your computer 1 2 3 7. Caller ID (KX-MB772 only) 7.1 Caller ID service 7.1.1 How Caller ID is displayed 7. Caller ID (KX-MB772 only) 7.2 Viewing and calling back using caller information 1 2 b 7.2.1 Symbols and operations for caller information 7.3 Editing a callers telephone number before calling back/storing 7.4 Erasing caller information 7.5 Storing caller information 8. Distinctive Ring (KX-MB772 only) 8.1 Distinctive Ring (Fax Ability/Duplex ring) service 8.2 Using two or more phone numbers on a single telephone line 8.2.1 Activating the Distinctive Ring feature 1 2 3 8.3 Using three or more phone numbers on a single telephone line 8.4 Programming the ring pattern assigned for fax 9.1 Programming 9.2 Basic features Page Page 9.3 Fax features (KX-MB772 only) Page Page Page 9.4 Copy features 9.5 PC print features 9.6 Scan features 10. Useful Information 10.1 Character entry (KX-MB772 10. Useful Information 10.2 Status of the unit 10.2.1 Using Remote Control 1 2 3 11.1 Error messages Reports (KX-MB772 only) 11.2 Error messages Display Page 11.3 When a function does not work 11.3.1 General 11.3.2 Printing problems ABC 11.3.3 Scanner 11.3.4 Copier 11.3.5 Fax (KX-MB772 only) Page 11.3.6 Using an answering machine (KX-MB772 only) 11.3.7 If a power failure occurs 12.1 Recording paper jam 12.1.1 When the recording paper has jammed inside of the unit b Page Page Page Page 12.2 Document jams (Auto document feeder) (KX-MB772 13.1 Cleaning the white plates and glass Page Page 13.2 Cleaning the document feeder rollers (KX-MB772 only) 14.1 Reference lists and reports 1 3 2 14.2 Specifications Page Page 15. Index 15.1 Index 15. Index