11. Help
65
11Help
11.1 Error messages – Reports (KX-MB772 only)
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending
and journal reports (page 36).
Message Code Cause & Solution
COMMUNICATION ERROR 40-42
46-72
FF
LA transmission or reception error occurred. Try
again or check with the other party.
43
44
LA line problem occurred. Connect the telephone line
cord to a different jack and try again.
LAn overseas transmission error occurred. Try using
the overseas mode (feature #411 on page 57).
DOCUMENT JAMMED ----- LRemove the jammed document (page 78).
ERROR-NOT YOUR UNIT 53
54
59
70
LA transmission or reception error occurred because
of a problem with the other party’s fax machine.
Check with the other party.
JUNK FAX PROH. REJECT ----- LThe junk fax prohibitor feature of this unit rejected
fax reception.
MEMORY FULL ----- LThe memory is full of received documents due to a
lack of recording paper or a recording paper jam.
Install paper (page 15) or remove the jammed paper
(page 73).
LIf feature #442 is set to ALWAYS (page 60), check
the connection between the computer and the unit.
NO DOCUMENT / FAILED PICKUP ----- LThe document was not fed into the unit properly. Re-
insert it and try again.
OTHER FAX NOT RESPONDING ----- LThe other party’s fax machine is busy or has run out
of recording paper. Try again.
LThe other party’s fax machine rings too many times.
Send the fax manually (page 36).
LThe other party’s machine is not a fax machine.
Check with the other party.
LThe number you dialled is not in service.
PRESSED THE STOP KEY ----- L{STOP} was pressed and fax communication was
cancelled.
THE COVER WAS OPENED ----- LThe top cover was opened. Close it and try again.
OK ----- LFax transmission or reception was successful.